# Ask Jake - Full LLM Context



Generated: 2026-07-31T17:48:26.859Z

Canonical site: https://askjake.pro/



## Site Index

- [Ask Jake | Cybersecurity, Cloud, AI Safety](https://askjake.pro/)
- [Organizations and Personal Context | Ask Jake](https://askjake.pro/associated/)
- [California Cattle Dogs | Ask Jake](https://askjake.pro/associated/california-cattle-dogs/)
- [Igneous Corporation | Ask Jake](https://askjake.pro/associated/igneous-corporation/)
- [Sports and Personal Signals | Ask Jake](https://askjake.pro/associated/sports/)
- [Civic and Government Context | Ask Jake](https://askjake.pro/associated/us-politics-government/)
- [Contact Jake | Ask Jake](https://askjake.pro/contact/)
- [Professional Profiles | Ask Jake](https://askjake.pro/contact/social-media/)
- [Request Production Resume | Ask Jake](https://askjake.pro/contact/work-availability-inquiries/)
- [Entertainment, Design, and Production Resume | Ask Jake](https://askjake.pro/creative-resume/)
- [Production Credits | Ask Jake](https://askjake.pro/creative-resume/production-credits/)
- [Skills | Ask Jake](https://askjake.pro/creative-resume/skills/)
- [Downloadable Word Resume](https://askjake.pro/printed-resume.docx)
- [Downloadable PDF Resume](https://askjake.pro/printed-resume.pdf)
- [Project, Contract, and Bedrock Engagements | Ask Jake](https://askjake.pro/project-roles/)
- [Resources, Contact, and Published Work | Ask Jake](https://askjake.pro/resources/)
- [Accessibility Notes | Ask Jake](https://askjake.pro/resources/accessibility/)
- [Technology Case Studies | Ask Jake](https://askjake.pro/resources/case-studies/)
- [Expert Commentary | Ask Jake](https://askjake.pro/resources/expert-commentary/)
- [Family Office Technology | Ask Jake](https://askjake.pro/resources/family-office-technology/)
- [GitHub and Code | Ask Jake](https://askjake.pro/resources/github/)
- [Knowledge Transfer | Ask Jake](https://askjake.pro/resources/mentoring/)
- [Technology Resume | Ask Jake](https://askjake.pro/resume/)
- [Professional Experience | Ask Jake](https://askjake.pro/resume/workhistory/)
- [Information Technology Specialist | Ask Jake](https://askjake.pro/resume/workhistory/Battery-Giant/)
- [Principal Architect | Ask Jake](https://askjake.pro/resume/workhistory/Bedrock/)
- [Vice President, Azure Infrastructure | Ask Jake](https://askjake.pro/resume/workhistory/CNB/)
- [Senior Solutions Architect | Ask Jake](https://askjake.pro/resume/workhistory/Coretek/)
- [Systems Analyst | Ask Jake](https://askjake.pro/resume/workhistory/DCDS-04/)
- [Senior Systems Analyst, Helpdesk Lead | Ask Jake](https://askjake.pro/resume/workhistory/DCDS-14/)
- [Senior Systems Administrator | Ask Jake](https://askjake.pro/resume/workhistory/DetroitIT/)
- [Senior Cybersecurity Architect | Ask Jake](https://askjake.pro/resume/workhistory/LACERA-21/)
- [Principal Cybersecurity Architect | Ask Jake](https://askjake.pro/resume/workhistory/LACERA-23/)
- [Senior Customer Engineer, Global Tech Team | Ask Jake](https://askjake.pro/resume/workhistory/Microsoft/)
- [Senior Solutions Architect (Consultant, Infosys) | Ask Jake](https://askjake.pro/resume/workhistory/Molina/)
- [Principal Consultant | Ask Jake](https://askjake.pro/resume/workhistory/Obsidian/)
- [Senior Solutions Engineer, Engineering Team Lead | Ask Jake](https://askjake.pro/resume/workhistory/Orion/)
- [Founder & Principal Software Architect | Ask Jake](https://askjake.pro/resume/workhistory/Scoria/)
- [Systems Analyst | Ask Jake](https://askjake.pro/resume/workhistory/UMich/)
- [Senior Cybersecurity Architect | Ask Jake](https://askjake.pro/resume/workhistory/Wells-Fargo/)



## Ask Jake | Cybersecurity, Cloud, AI Safety

URL: https://askjake.pro/
Summary: Principal cybersecurity, cloud, and AI systems architect specializing in red-teaming safety controls, deterministic guardrails, and large-scale identity and infrastructure hardening across regulated environments.

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Ask
Jake
IT Roles
IT, Cybersecurity, and AI Systems Resume
Experience
Skills
Download PDF Resume
Download Word Resume
Project Roles
Project, Contract, and Bedrock Engagements
Engagement Fit
Bedrock Delivery Record
Availability Inquiries
Entertainment
Entertainment, Design, and Production Resume
Production Credits
Skills
Request Production Resume
Resources
Resources, Contact, and Published Work
Contact Jake
Professional Profiles
Technology Case Studies
GitHub and Code
Family Office Technology
Expert Commentary
Knowledge Transfer
Accessibility Notes
Background
Organizations and Personal Context
California Cattle Dogs
Igneous Corporation
Civic and Government Context
Sports and Personal Signals
resume@askjake.pro
LinkedIn
GitHub
PDF Resume
Word Resume
Professional Profile
Jake Richard Meyers
Principal cybersecurity, cloud, and AI systems architect with a practical record across regulated technology environments, Bedrock-backed delivery, and production-centered work.
Technology Resume
Download PDF Resume
Download Word Resume
Project Work
Entertainment Resume
Email resume@askjake.pro
Contact / Availability
Core Fit
Senior and principal cybersecurity, cloud, AI safety, and regulated-environment architecture work
Additional Paths
Bedrock-backed project work, selective advisory, entertainment production systems, and focused resource inquiries
22 years
Architecture Under Constraint
Large-scale infrastructure, identity, and security systems across finance, healthcare, public sector, and enterprise environments.
Red team
Security With Evidence
Adversarial testing discipline for safety controls, standing privilege, detection volume, and residual-risk reduction.
Guardrails
Practical AI Systems
Deterministic controls, immutable attribution, and model-agnostic delivery patterns that keep AI-enabled work governable.
Profile Summary
Security architecture, AI safety, and cloud modernization for regulated environments.
Jake Richard Meyers is a principal-level cybersecurity, cloud, and AI systems architect with 22 years of experience hardening large-scale infrastructure, identity, and security systems across finance, healthcare, public sector, and enterprise environments. A Microsoft alumnus, he specializes in red-teaming safety and security controls and building deterministic guardrails with immutable attribution. Recent work has delivered measurable reductions in standing privilege, detection volume, and residual risk while standardizing secure patterns that accelerated cloud adoption for thousands of applications. He combines architectural rigor with adversarial testing discipline to strengthen AI safety systems and complex regulated environments under real operational constraints.
Review Paths
Start with the strongest signal for your conversation.
The profile is organized for quick screening first, then project fit, production work, resources, and supporting context.
01
Technology
Senior Technology Leadership
Principal and staff-level architecture work across cybersecurity, AI safety, cloud security, identity, infrastructure, and regulated delivery.
Technology Resume
Download PDF Resume
Download Word Resume
02
Bedrock
Project and Contract Delivery
Contract, fractional, advisory, and Bedrock-led delivery for teams that need senior architecture judgment with practical execution capacity.
Project Fit
Bedrock Record
03
Production
Entertainment Production
Music, theatre, film, live, screen, studio, and venue opportunities that value production discipline plus systems reliability.
Entertainment Resume
Production Skills
04
Resources
Contact and Published Work
Contact details, public code, case-study roadmap, professional profiles, and supporting material for fast review.
Contact
GitHub
05
Background
Organizations and Community Signals
Organizations, dogs, civic background, sports, regional ties, and other context that rounds out professional fit.
Background
Personal Signals
Technology Leadership
Built for principal architecture and AI-safety conversations.
The fastest review path is the technology resume, quantified role history, AI safety and red-team architecture signal, regulated cloud/security delivery, and direct contact for role fit.
Email resume@askjake.pro
Contact / Availability
Professional Profiles
Download PDF Resume
Download Word Resume
Project / Contract Work
Bedrock-backed delivery, fractional architecture, and project rescue.
Project conversations have their own path so contract, advisory, and Bedrock-led delivery work can be evaluated without losing the senior architecture evidence behind it.
Bedrock Engagements
Project work with architecture depth
Security remediation, cloud modernization, identity cleanup, AI guardrails, public-sector modernization, and implementation recovery where senior judgment needs to translate into delivery.
Project Engagement Fit
Bedrock Record
Contract / Advisory
Flexible structures without lowering the bar
Open to contract, fractional, and selective advisory work when the scope respects principal-level contribution, confidentiality constraints, and measurable outcomes.
Availability Details
Case Study Roadmap
Capabilities
Practical Skills Index
The full resume skills section is organized for fast technical screening, with AI safety first and regulated infrastructure disciplines close behind.
AI / LLM Safety & Red Teaming
Identity & Privileged Access
Cybersecurity Architecture & Operations
Cloud & Infrastructure Architecture
Infrastructure as Code & DevOps
Languages & Data Systems
Networking, Storage & Core Infrastructure
Compliance & Governance
Entertainment Production
Entertainment, theatre, music, film, live, screen, and studio work.
Production work remains visible where technical direction, production systems, stage management, lighting, sound, venue technology, and calm incident coordination matter.
University of Michigan
LSA: Biochemistry, Economics, and Data Science
Scientific, economic, and data-oriented study supporting systems thinking, tradeoff analysis, and evidence-driven architecture.
School of Music, Theatre, and Dance
Design, Stage Management, Lighting, Sound, and Production
Theatrical production experience that translates directly into incident coordination, operational discipline, stakeholder timing, and calm execution under pressure.
Resources and Published Work
Evidence, code, and contact paths stay close at hand.
GitHub, the case-study roadmap, professional profiles, and contact details are grouped for fast verification and follow-up.
Case Study Roadmap
Recruiter-safe evidence plan for public technology stories
Four sanitized public summaries are available now, with additional candidate studies staged for future publication after redaction review.
Preview Details
Open Case Studies
Case Study Roadmap
Recruiter-safe evidence plan for public technology stories
Close
Four sanitized public summaries are available now, with additional candidate studies staged for future publication after redaction review.
Deterministic guardrails and model-agnostic LLM orchestration patterns.
Continuous red-team capability and privileged-access overhaul in regulated environments.
Enterprise cloud security standardization with review throughput and cryptographic-control outcomes.
Public-sector modernization, audit automation, records digitization, and practical AI adoption.
Open Case Studies
Request Discussion
GitHub and Code
Public repositories and technical signal beyond resume copy
A quick preview of what public repositories can and cannot evidence before opening the dedicated resources page.
Preview Details
Open GitHub Page
GitHub and Code
Public repositories and technical signal beyond resume copy
Close
A quick preview of what public repositories can and cannot evidence before opening the dedicated resources page.
Automation, engineering tooling, and workflow design.
Practical systems thinking across scripts, applications, and infrastructure-adjacent work.
Public code as supporting signal, separate from client-sensitive architecture and security work.
Open GitHub Page
View GitHub
Background Context
Organizations and personal signals are available after the professional record is clear.
Dogs, civic background, sports, regional identity, and associated organizations are available for fit and context after the professional record is clear.
Background Overview
California Cattle Dogs
Civic Context
Sports and Personal Signals
Resume
All Experience
Selected Record
Recent Experience
Recent roles and ventures, presented for quick screening before deeper review.
Scoria Software Solutions · March 2025 – Present
Founder & Principal Software Architect
Designed every tool to operate inside explicit, deterministic guardrails with codified approval and immutable attribution for any divergence, producing clearer audit trails, faster incident response (seconds or milliseconds instead of minutes), and a 1–2 order-of-magnitude reduction in attempts to bypass safety controls.
Inline bullet summary
Reduced false positives by more than 50% (reaching over 95% in mature deployments) and cut human-intervention escalations from 20–30 per month to roughly one per quarter at one client, freeing security specialists to resume long-shelved SASE work.
Built the XLM engine and MCP toolkit family that turns a single prompt into a complete, deterministic, multi-platform application stack while remaining fully model- and platform-agnostic, enabling early adopters to collapse POC cycles from months to weeks, double win rates, and increase inbound leads tenfold.
Made the suite model- and platform-agnostic so the same tools run interchangeably across consumer apps, enterprise platforms, Azure AI Foundry, Ollama, and local models; one customer cut Azure spend 65% while dropping application latency from 3–5 seconds to 10–150 ms.
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Scoria Software Solutions · March 2025 – Present
Founder & Principal Software Architect
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Designed every tool to operate inside explicit, deterministic guardrails with codified approval and immutable attribution for any divergence, producing clearer audit trails, faster incident response (seconds or milliseconds instead of minutes), and a 1–2 order-of-magnitude reduction in attempts to bypass safety controls.
Reduced false positives by more than 50% (reaching over 95% in mature deployments) and cut human-intervention escalations from 20–30 per month to roughly one per quarter at one client, freeing security specialists to resume long-shelved SASE work.
Built the XLM engine and MCP toolkit family that turns a single prompt into a complete, deterministic, multi-platform application stack while remaining fully model- and platform-agnostic, enabling early adopters to collapse POC cycles from months to weeks, double win rates, and increase inbound leads tenfold.
Made the suite model- and platform-agnostic so the same tools run interchangeably across consumer apps, enterprise platforms, Azure AI Foundry, Ollama, and local models; one customer cut Azure spend 65% while dropping application latency from 3–5 seconds to 10–150 ms.
Created the DevOps orchestration engine with built-in AI-development guardrails that reduced technical debt 65–95% of the codebase and compressed feature and patch delivery from weeks or months to days or hours, supporting daily stable releases at one client.
Developed a single canonical JSON schema front-end engine that deploys cohesive applications across web, native mobile, desktop, APIs, CLIs, and MCP toolkits, reducing each interface’s codebase 25–30% through shared components and enabling one team to manage all interfaces instead of dedicated teams per platform.
Built the vendor- and OS-agnostic infrastructure engine spanning Azure, AWS, private cloud, bare metal, and OpenStack, enabling consistent portable deployments and stronger vendor negotiation leverage that contributed to the observed 65% cloud-cost reduction.
Engineered the back-end data engine for live, byte-perfect interconversion and normalization across major relational, document, and file formats, allowing agents to work exclusively in JSON and eliminating the token overhead normally spent on formatting and translation.
Designed and implemented a proprietary Rust conversion engine delivering byte-perfect bidirectional Markdown/MDX ↔ DOCX/PDF translation, eliminating branding and styling errors and collapsing white-paper and sales-collateral production from 1–2 weeks to 1–2 days (more than half same-day including human review).
Reduced token consumption in LLM-driven document generation by 60–90% across four workflow steps, enabling models to produce publication-ready output with zero post-processing.
Marketed and deployed the suite to technology companies, MSPs, and consulting firms, enabling functional hands-on POCs before competitors could pitch, single-source vendor status on multiple public-sector bids, 20–40% lower delivery cost to end customers without eroding margins, and significantly accelerated revenue recognition.
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Bedrock Information Systems LLC · January 2019 – Present
Principal Architect
Established NIST CSF 2.0 Tier 3 (Repeatable) as the new baseline for onboarded systems across all core functions, replacing prior Tier 1 awareness-level practices and enabling automated, single-click audit reporting that reduced typical municipal IT audit effort from 40–120 staff hours to under 30 minutes.
Inline bullet summary
Delivered measurable advances in CJIS compliance for multiple public-sector customers, strengthening security controls while reducing administrative burden on sworn officers by 1–2 hours per day and allowing more time for street-level public safety work.
Led a Microsoft Teams implementation for a municipal customer that expanded into a five-year city-wide AI adoption roadmap, aligning 26 major IT priorities across modernization, security enhancement, compliance enforcement, user training, AI adoption, and legacy phase-out; projected initial ROI within 6–8 months and full ROI by year three, with seven-figure annual savings expected from year four onward.
Built and deployed a custom microfilm digitization tool that converted more than a century of legacy government records (dating to the 1800s) into OCR/ICR-optimized, PDF/A-compliant digital assets with full metadata in a single 21-hour continuous run—collapsing an estimated 10-year multi-person full-time effort—and reduced pre-digital public records request turnaround from weeks or months to days or hours.
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Bedrock Information Systems LLC · January 2019 – Present
Principal Architect
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Established NIST CSF 2.0 Tier 3 (Repeatable) as the new baseline for onboarded systems across all core functions, replacing prior Tier 1 awareness-level practices and enabling automated, single-click audit reporting that reduced typical municipal IT audit effort from 40–120 staff hours to under 30 minutes.
Delivered measurable advances in CJIS compliance for multiple public-sector customers, strengthening security controls while reducing administrative burden on sworn officers by 1–2 hours per day and allowing more time for street-level public safety work.
Led a Microsoft Teams implementation for a municipal customer that expanded into a five-year city-wide AI adoption roadmap, aligning 26 major IT priorities across modernization, security enhancement, compliance enforcement, user training, AI adoption, and legacy phase-out; projected initial ROI within 6–8 months and full ROI by year three, with seven-figure annual savings expected from year four onward.
Built and deployed a custom microfilm digitization tool that converted more than a century of legacy government records (dating to the 1800s) into OCR/ICR-optimized, PDF/A-compliant digital assets with full metadata in a single 21-hour continuous run—collapsing an estimated 10-year multi-person full-time effort—and reduced pre-digital public records request turnaround from weeks or months to days or hours.
Applied structured guardrails and deterministic processes to AI-assisted development, enabling non-developer infrastructure and application engineers to safely expand into development work; accelerated project timelines 50–75%, allowed teams of 2–3 to deliver what previously required teams of 6–12, eliminated engineer overtime (previously 50–60 hours/week), and increased per-engineer revenue and profitability while expanding overall market footprint without added headcount.
Directed a large-scale public-sector MDM migration completed in 45 days with one part-time engineer (versus a prior 6–9 month estimate requiring five engineers), achieving 100% success, zero data loss or service interruption, and only five support requests from a 2,300-user organization after a 15-minute training session.
Designed and operated Azure DevOps and GitHub-based CI/CD pipelines and repository standards that automated deployment and release management for multi-environment application fleets while embedding security and compliance requirements as first-class, non-negotiable constraints alongside functional and budgetary needs.
Provided architectural leadership for secure web and application solutions across internal and client environments, expanding Bedrock’s capabilities from family-office technology support into a full managed-service provider model serving public-sector and regulated clients while consistently managing concurrent teams averaging 6–12 people.
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Los Angeles County Employees Retirement Association (LACERA) · August 2023 – June 2024
Principal Cybersecurity Architect
Led a five-person dedicated cybersecurity engineering team as the senior-most technical authority under the CISO, shifting the team from reactive whack-a-mole on user reports and Netskope alerts to consistent daily workflows focused on fundamentals and holistic remediation; user-submitted incidents and business disruptions fell from dozens per day to a handful per week, while GRC moved from constant chasing of IT staff to dashboard-driven work, reducing audit compliance effort from a dedicated full-time auditor to a monthly inter-team checkpoint with largely automated report generation.
Inline bullet summary
Implemented Entra Privileged Identity Management with Just-in-Time access, eliminating 45 standing privileged accounts and all persistent admin access except a monitored break-glass account, while unifying a single audit trail and introducing M-of-N controls integrated with change management.
Stopped a successful phishing compromise of a high-value, high-privilege executive account with zero data extraction, zero lateral movement, and no impact to business systems, validating the effectiveness of the new privileged access and monitoring controls.
Deployed Pentera as a continuous red-team capability that initially surfaced hundreds of findings (thousands when correlated with Defender), consolidated after MITRE-aligned triage to approximately 360 actionable items; Critical and High severity issues (roughly 10–15 percent of the total) were closed within the first month’s change cycles, and the residual backlog was driven down to an average of 10–12 active findings, with zero-day exposures typically detected within 1–24 hours of CVE assignment and more than 80 percent remediated inside a single change cycle.
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Los Angeles County Employees Retirement Association (LACERA) · August 2023 – June 2024
Principal Cybersecurity Architect
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Led a five-person dedicated cybersecurity engineering team as the senior-most technical authority under the CISO, shifting the team from reactive whack-a-mole on user reports and Netskope alerts to consistent daily workflows focused on fundamentals and holistic remediation; user-submitted incidents and business disruptions fell from dozens per day to a handful per week, while GRC moved from constant chasing of IT staff to dashboard-driven work, reducing audit compliance effort from a dedicated full-time auditor to a monthly inter-team checkpoint with largely automated report generation.
Implemented Entra Privileged Identity Management with Just-in-Time access, eliminating 45 standing privileged accounts and all persistent admin access except a monitored break-glass account, while unifying a single audit trail and introducing M-of-N controls integrated with change management.
Stopped a successful phishing compromise of a high-value, high-privilege executive account with zero data extraction, zero lateral movement, and no impact to business systems, validating the effectiveness of the new privileged access and monitoring controls.
Deployed Pentera as a continuous red-team capability that initially surfaced hundreds of findings (thousands when correlated with Defender), consolidated after MITRE-aligned triage to approximately 360 actionable items; Critical and High severity issues (roughly 10–15 percent of the total) were closed within the first month’s change cycles, and the residual backlog was driven down to an average of 10–12 active findings, with zero-day exposures typically detected within 1–24 hours of CVE assignment and more than 80 percent remediated inside a single change cycle.
Paired Pentera (red team) with the Microsoft Defender / Purview suite (blue team) to institutionalize regular red-team / blue-team war-game exercises, producing a two-order-of-magnitude drop in Defender events (from hundreds of thousands to thousands per week across the enterprise) and closing nearly all historical vulnerabilities within one quarter of joint operation.
Integrated security tooling and processes into existing fire-drill and disaster-recovery exercises, creating a unified operational cadence that enabled full business continuity during a real high-privilege account lockdown with zero impact to internal users, external consumers, or public-facing services.
Led RFP, demonstration, and proof-of-concept processes for SIEM, SOAR, and SASE platforms while simultaneously advancing the organization’s compliance maturity more than 30 percent across key frameworks through prioritized controls and programmatic governance.
Drove ServiceNow-based GRC and change-management integration that increased legitimate change tickets from a handful per month to dozens per week, established a weekly Change Review Board with security as an equal participant, and reduced change delivery cycles from weeks to days or hours with almost no post-change security regressions.
Delivered real-time security dashboards and live monitoring that compressed project charter and board-approval cycles from multi-quarter processes to a standard monthly cadence, unlocking faster budget and resource decisions and organization-wide visibility into posture and progress.
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Wells Fargo Bank · July 2022 – July 2023
Senior Cybersecurity Architect
Led the Service Enablement Task Force that validated and approved secure architecture and infrastructure blueprints across 128 cloud resource provider types, creating a library of pre-approved patterns that allowed thousands of downstream business applications to adopt standardized designs and largely eliminated the need for custom infrastructure architecture.
Inline bullet summary
Accelerated security and infrastructure review cycles from an average of 3–12 application approvals per month to 40–50 completed reviews per week, unblocking the bank’s first successful large-scale public-cloud migration program after multiple prior failed attempts and enabling application teams to move into Azure architectures in volume for the first time in years.
Designed and implemented multi-layered Hold-Your-Own-Key (HYOK) cryptography with external key providers that eliminated all third-party cryptographic dependencies and delivered 100% bank-controlled operations with zero exceptions; this removed an entire class of key-management risk, strengthened audit posture under high securities-regulation and FISA scrutiny, and served as a decisive requirement that finally unblocked enterprise cloud adoption.
Developed SDLC policy-enforcement roadmaps that shifted the organization from an exception-driven culture to standardized architecture selection; application teams’ effort dropped from dozens of hours spread over weeks or months to roughly one to two hours of asynchronous work, while security and infrastructure teams achieved substantially higher output volume with near-universal consistency of results.
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Wells Fargo Bank · July 2022 – July 2023
Senior Cybersecurity Architect
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Led the Service Enablement Task Force that validated and approved secure architecture and infrastructure blueprints across 128 cloud resource provider types, creating a library of pre-approved patterns that allowed thousands of downstream business applications to adopt standardized designs and largely eliminated the need for custom infrastructure architecture.
Accelerated security and infrastructure review cycles from an average of 3–12 application approvals per month to 40–50 completed reviews per week, unblocking the bank’s first successful large-scale public-cloud migration program after multiple prior failed attempts and enabling application teams to move into Azure architectures in volume for the first time in years.
Designed and implemented multi-layered Hold-Your-Own-Key (HYOK) cryptography with external key providers that eliminated all third-party cryptographic dependencies and delivered 100% bank-controlled operations with zero exceptions; this removed an entire class of key-management risk, strengthened audit posture under high securities-regulation and FISA scrutiny, and served as a decisive requirement that finally unblocked enterprise cloud adoption.
Developed SDLC policy-enforcement roadmaps that shifted the organization from an exception-driven culture to standardized architecture selection; application teams’ effort dropped from dozens of hours spread over weeks or months to roughly one to two hours of asynchronous work, while security and infrastructure teams achieved substantially higher output volume with near-universal consistency of results.
Operated as a cross-functional cybersecurity resource influencing groups of 12 to 100+ engineers, GRC specialists, product teams, and cryptography experts; drove the senior-most executive decision to select the cloud provider and compel organization-wide adoption, eliminating longstanding resistance and entire categories of security and compliance risk across tens of thousands of endpoints and approximately 12,000 ATMs globally.
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Microsoft Corporation · March 2021 – November 2021
Senior Customer Engineer, Global Tech Team
Operated as a Senior Customer Engineer on the elite Global Tech Team supporting Fortune 500, U.S. government, Microsoft internal, and high-technology customers; managed 37 dedicated accounts (12 persistent for the full tenure) while serving as a broader escalation resource and the final technical authority for Microsoft IT and product-group escalations—resolving issues that had no remaining internal escalation path.
Inline bullet summary
Mentored approximately a dozen engineers and contributed to more than six internal training programs and over twenty standardized customer delivery programs; the volume and variety of customer demand directly led to requesting and shaping production features that later shipped in Exchange Online Bookings.
Served as a primary post-incident remediation resource for Microsoft’s Detection and Response Team (DART); after DART contained a global ransomware attack against a Fortune 500 transportation company, led the subsequent worldwide identity-management overhaul spanning Active Directory forests, Microsoft 365 tenants, Azure and Azure Stack deployments, and private-cloud regions across tens of thousands of endpoints and users, permanently closing the privilege-escalation and leaked-privilege lateral-movement vectors that enabled the original attack and rapidly deploying FIDO-token plus Microsoft Authenticator multi-factor authentication to the entire global user base.
Averaged one to two critical-situation escalations per week (frequently joining proactively); most notably diagnosed a Windows Server 2016 Storage Spaces Direct (S2D) bug that was causing cascading SQL Always-On, Exchange Online, Remote Desktop Services, DFS, and failover-cluster outages; the resulting global patch resolved long-standing, multi-year issues for six of twelve dedicated customers and every organization running high-availability Windows Server workloads on S2D worldwide.
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Microsoft Corporation · March 2021 – November 2021
Senior Customer Engineer, Global Tech Team
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Operated as a Senior Customer Engineer on the elite Global Tech Team supporting Fortune 500, U.S. government, Microsoft internal, and high-technology customers; managed 37 dedicated accounts (12 persistent for the full tenure) while serving as a broader escalation resource and the final technical authority for Microsoft IT and product-group escalations—resolving issues that had no remaining internal escalation path.
Mentored approximately a dozen engineers and contributed to more than six internal training programs and over twenty standardized customer delivery programs; the volume and variety of customer demand directly led to requesting and shaping production features that later shipped in Exchange Online Bookings.
Served as a primary post-incident remediation resource for Microsoft’s Detection and Response Team (DART); after DART contained a global ransomware attack against a Fortune 500 transportation company, led the subsequent worldwide identity-management overhaul spanning Active Directory forests, Microsoft 365 tenants, Azure and Azure Stack deployments, and private-cloud regions across tens of thousands of endpoints and users, permanently closing the privilege-escalation and leaked-privilege lateral-movement vectors that enabled the original attack and rapidly deploying FIDO-token plus Microsoft Authenticator multi-factor authentication to the entire global user base.
Averaged one to two critical-situation escalations per week (frequently joining proactively); most notably diagnosed a Windows Server 2016 Storage Spaces Direct (S2D) bug that was causing cascading SQL Always-On, Exchange Online, Remote Desktop Services, DFS, and failover-cluster outages; the resulting global patch resolved long-standing, multi-year issues for six of twelve dedicated customers and every organization running high-availability Windows Server workloads on S2D worldwide.
Participated in the critical remediation team for a major global service outage at a hyperscale technology company, helping identify an infrastructure-as-code workflow that triggered the event, providing guidance for the rollback and permanent fix, and contributing to both customer-facing and Microsoft-internal postmortems; the internal postmortem drove backend process changes that improved geo-resiliency protections against rapid global rollouts and influenced standardized geo-resiliency and disaster-recovery planning for Premier and Unified Support customers.
Delivered customized Well-Architected Framework engagements for the complex minority of customers whose scale or operating model exceeded the standard program (ten of twelve dedicated accounts), driving nearly nine figures in multi-year Azure commitments (including one customer above eight figures), Azure Reserve Instance purchases, and multiple Unified Support renewals and expansions.
Authored and published reusable PowerShell and ARM-template assets to Microsoft’s public GitHub repositories and learn.microsoft.com (cybersecurity, identity, Azure infrastructure, Modern Workplace, and Microsoft 365); these assets were systematically linked from the AskJake.ms technical blog, which reduced repeat customer request volume and freed capacity for higher-value escalation and architecture work.
Acted as a rare broker between customer escalations and product groups; contributed multiple production features to the Outlook / Exchange Online personal Bookings experience (categories, private booking-link behavior, security and permissions for anonymous links, and Power Platform / inbox-rule integrations), all of which shipped, resulting in standing weekly check-ins requested by the product group.
Provided continuity for LACERA after leaving the earlier engagement: as their Microsoft engineer, launched Year 1 of the previously authored three-year roadmap, completed all identity and endpoint cloud-management objectives, stood up greenfield Active Directory and Microsoft 365 environments that closed the prior backdoor-account incident, designed Azure landing zones and SD-WAN foundations, and established the operational momentum that enabled the full multi-year program to finish on schedule years later.
Co-founded an elite cross-organizational “Super Pod” that grew from two engineers to nearly one hundred subscribers and more than fifty active participants within three months, overhauling Unified Support intake, triage, and communication processes at a time when backlogs had become unmanageable.
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Los Angeles County Employees Retirement Association (LACERA) · December 2020 – March 2021
Senior Cybersecurity Architect
Served as the organization’s first dedicated cybersecurity engineer and primary architect of a comprehensive three-year technology and security maturity roadmap spanning eight domains that was formally adopted by the CISO, IT leadership, and the Board; established a NIST CSF baseline at Level 1 with a formal target of Level 3 and secured a funded multi-year program that immediately opened three new security engineering roles.
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Discovered and fully remediated hidden super-privileged Active Directory backdoor accounts that held the highest possible rights—built-in administrator, domain, enterprise, and schema administrator in Active Directory, plus synchronized Global Administrator access in Microsoft 365. These accounts were invisible in standard tools, completely excluded from audit trails and authentication records, and carried suspected logic-bomb associations; they were eliminated within two weeks of discovery.
Designed and deployed Entra and Netskope across the entire organizational footprint of approximately 550–600 users and endpoints, converting the environment from zero visibility on remote endpoints (beyond legacy VPN tunnel traffic) to full visibility, full-tunnel VPN, firewall, web filtering, and endpoint security controls.
Stabilized and hardened remote access for the entire workforce during the COVID crisis, eliminating frequent unexpected downtime (previously one to two hours of partial or full impact several times per week) so that only scheduled maintenance remained; zero unexpected incidents occurred in the first quarter after implementation, restoring pre-crisis customer service metrics for the populations the organization served.
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Los Angeles County Employees Retirement Association (LACERA) · December 2020 – March 2021
Senior Cybersecurity Architect
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Served as the organization’s first dedicated cybersecurity engineer and primary architect of a comprehensive three-year technology and security maturity roadmap spanning eight domains that was formally adopted by the CISO, IT leadership, and the Board; established a NIST CSF baseline at Level 1 with a formal target of Level 3 and secured a funded multi-year program that immediately opened three new security engineering roles.
Discovered and fully remediated hidden super-privileged Active Directory backdoor accounts that held the highest possible rights—built-in administrator, domain, enterprise, and schema administrator in Active Directory, plus synchronized Global Administrator access in Microsoft 365. These accounts were invisible in standard tools, completely excluded from audit trails and authentication records, and carried suspected logic-bomb associations; they were eliminated within two weeks of discovery.
Designed and deployed Entra and Netskope across the entire organizational footprint of approximately 550–600 users and endpoints, converting the environment from zero visibility on remote endpoints (beyond legacy VPN tunnel traffic) to full visibility, full-tunnel VPN, firewall, web filtering, and endpoint security controls.
Stabilized and hardened remote access for the entire workforce during the COVID crisis, eliminating frequent unexpected downtime (previously one to two hours of partial or full impact several times per week) so that only scheduled maintenance remained; zero unexpected incidents occurred in the first quarter after implementation, restoring pre-crisis customer service metrics for the populations the organization served.
Established the initial identity, access, and visibility foundations that produced the organization’s first clear view of previously unknown shadow IT and high-risk access patterns, and initiated five formal RFP processes for core platforms (including ServiceNow, PMO tooling, and Microsoft security solutions) that locked in the next phase of the maturity program.
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16
substantive professional experience profiles available for review
16
roles, contracts, ventures, and education records organized into a single career timeline
Contact
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## Organizations and Personal Context | Ask Jake

URL: https://askjake.pro/associated/
Summary: Organizations and Personal Context

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Jake
IT Roles
IT, Cybersecurity, and AI Systems Resume
Experience
Skills
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Project Roles
Project, Contract, and Bedrock Engagements
Engagement Fit
Bedrock Delivery Record
Availability Inquiries
Entertainment
Entertainment, Design, and Production Resume
Production Credits
Skills
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Resources
Resources, Contact, and Published Work
Contact Jake
Professional Profiles
Technology Case Studies
GitHub and Code
Family Office Technology
Expert Commentary
Knowledge Transfer
Accessibility Notes
Background
Organizations and Personal Context
California Cattle Dogs
Igneous Corporation
Civic and Government Context
Sports and Personal Signals
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Organizations and Personal Context
Organizations and Personal Context
Context beyond the resume
This section gives a fuller view of the organizations, ventures, civic interests, sports signals, and community context that inform Jake’s work. It is not a substitute for the resume; it adds useful context for judgment, values, and operating style after the professional record is clear.
DOG
California Cattle Dogs
Community-oriented work connected to Australian Cattle Dogs, public-facing responsibility, practical stewardship, and long-term care.
IGN
Igneous Corporation
Entrepreneurial framing around formation, pressure, durable systems, and future venture architecture.
CIV
Public interests
Civic and government interests that matter for public-sector delivery, governance awareness, and responsible institutional work.
SPT
Sports and personal signals
Regional identity, team orientation, and personal context that may matter for fit without dominating the professional story.
FIT
Why recruiters may care
These pages help explain motivation, community fit, and long-range interests for roles where trust, judgment, and culture matter.
Professional profile for technology leadership, Bedrock-backed delivery, production work, and supporting resources.
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## California Cattle Dogs | Ask Jake

URL: https://askjake.pro/associated/california-cattle-dogs/
Summary: California Cattle Dogs for Organizations and Personal Context.

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Entertainment
Entertainment, Design, and Production Resume
Production Credits
Skills
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Resources
Resources, Contact, and Published Work
Contact Jake
Professional Profiles
Technology Case Studies
GitHub and Code
Family Office Technology
Expert Commentary
Knowledge Transfer
Accessibility Notes
Background
Organizations and Personal Context
California Cattle Dogs
Igneous Corporation
Civic and Government Context
Sports and Personal Signals
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California Cattle Dogs
California Cattle Dogs
Community, stewardship, and working-dog sensibility
California Cattle Dogs is included as personal and community context. The useful signal is not novelty; it is consistency: responsibility, care, patience, training-minded communication, and respect for high-drive teams.
ACD
Professional relevance
Work with Australian Cattle Dogs maps surprisingly well to operational leadership: clear signals, durable routines, trust under pressure, and knowing when energy needs structure instead of noise.
More complete public content should be added here only after the desired level of personal-brand visibility is confirmed.
Professional profile for technology leadership, Bedrock-backed delivery, production work, and supporting resources.
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## Igneous Corporation | Ask Jake

URL: https://askjake.pro/associated/igneous-corporation/
Summary: Igneous Corporation for Organizations and Personal Context.

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IT, Cybersecurity, and AI Systems Resume
Experience
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Engagement Fit
Bedrock Delivery Record
Availability Inquiries
Entertainment
Entertainment, Design, and Production Resume
Production Credits
Skills
Request Production Resume
Resources
Resources, Contact, and Published Work
Contact Jake
Professional Profiles
Technology Case Studies
GitHub and Code
Family Office Technology
Expert Commentary
Knowledge Transfer
Accessibility Notes
Background
Organizations and Personal Context
California Cattle Dogs
Igneous Corporation
Civic and Government Context
Sports and Personal Signals
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Igneous Corporation
Igneous Corporation
Venture context
Igneous Corporation is positioned here as entrepreneurial context connected to durable systems, formation under pressure, and the long-range business architecture around Jake’s professional work.
LAV
Formation under pressure
The igneous theme is a useful metaphor for the professional pattern: intense constraints, cooled into durable structures that can carry real operational weight.
BIZ
Business direction
This page should eventually explain the relationship between Igneous, Scoria, Bedrock, and any future public venture activity.
Additional factual detail is needed before this page should make claims about services, ownership, customers, or active offerings.
Professional profile for technology leadership, Bedrock-backed delivery, production work, and supporting resources.
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## Sports and Personal Signals | Ask Jake

URL: https://askjake.pro/associated/sports/
Summary: Sports and Personal Signals for Organizations and Personal Context.

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IT Roles
IT, Cybersecurity, and AI Systems Resume
Experience
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Project Roles
Project, Contract, and Bedrock Engagements
Engagement Fit
Bedrock Delivery Record
Availability Inquiries
Entertainment
Entertainment, Design, and Production Resume
Production Credits
Skills
Request Production Resume
Resources
Resources, Contact, and Published Work
Contact Jake
Professional Profiles
Technology Case Studies
GitHub and Code
Family Office Technology
Expert Commentary
Knowledge Transfer
Accessibility Notes
Background
Organizations and Personal Context
California Cattle Dogs
Igneous Corporation
Civic and Government Context
Sports and Personal Signals
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Sports and Personal Signals
Sports and Personal Signals
Background context
Sports, regional identity, dogs, civic interests, and other personal signals can help people understand fit when they support the professional record instead of competing with it.
LA
Professional relevance
The useful signal is cultural context: Los Angeles and Detroit ties, strong team orientation, calm attention under pressure, and durable commitment to communities rather than disposable networking.
Additional sports-specific content should be added only when it supports the broader professional story or helps orient a specific reader.
Professional profile for technology leadership, Bedrock-backed delivery, production work, and supporting resources.
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## Civic and Government Context | Ask Jake

URL: https://askjake.pro/associated/us-politics-government/
Summary: Civic and Government Context for Organizations and Personal Context.

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Bedrock Delivery Record
Availability Inquiries
Entertainment
Entertainment, Design, and Production Resume
Production Credits
Skills
Request Production Resume
Resources
Resources, Contact, and Published Work
Contact Jake
Professional Profiles
Technology Case Studies
GitHub and Code
Family Office Technology
Expert Commentary
Knowledge Transfer
Accessibility Notes
Background
Organizations and Personal Context
California Cattle Dogs
Igneous Corporation
Civic and Government Context
Sports and Personal Signals
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Civic and Government Context
Civic and Government Context
Public-sector awareness
This secondary context page keeps civic and government background factual and low-key. It is included because public-sector technology, governance, procurement realities, and institutional trust are recurring parts of Jake’s work.
GOV
Professional framing
For recruiters and public-sector leads, the relevant throughline is governance literacy: understanding stakeholders, risk, public accountability, continuity, and the difference between technically correct and institutionally workable.
The primary professional narrative remains architecture, security, AI safety, and delivery. Civic material should stay factual rather than advocacy-oriented on this site.
Professional profile for technology leadership, Bedrock-backed delivery, production work, and supporting resources.
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## Contact Jake | Ask Jake

URL: https://askjake.pro/contact/
Summary: Contact Jake for Resources, Contact, and Published Work.

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IT Roles
IT, Cybersecurity, and AI Systems Resume
Experience
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Entertainment, Design, and Production Resume
Production Credits
Skills
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Resources
Resources, Contact, and Published Work
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Professional Profiles
Technology Case Studies
GitHub and Code
Family Office Technology
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Background
Organizations and Personal Context
California Cattle Dogs
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Civic and Government Context
Sports and Personal Signals
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Contact Jake
Contact Jake
Recruiting, consulting, and production inquiries
Use this page for role conversations, Bedrock-backed project work, freelance consulting, entertainment production inquiries, family-office technology context, expert commentary, references, mentoring questions, and collaboration requests. Lead with scope, timing, location expectations, and the decision process if those details are available.
GO
Direct contact
Email:
start a professional inquiry
LinkedIn:
linkedin.com/in/jakermey
GitHub:
github.com/jakermey
JOB
Technology leadership
Best fit: principal or senior roles across cybersecurity architecture, cloud modernization, identity, AI systems, infrastructure, DevSecOps, and technical leadership.
BED
Project and contract work
Best fit: scoped architecture reviews, Bedrock delivery, AI workflow design, secure modernization planning, and high-stakes delivery recovery.
ENT
Entertainment production
Best fit: production systems consulting, technical direction, stage management, lighting, sound, electrics, and venue technology leadership.
REF
Resources and references
Best fit: requests for GitHub, case studies, professional profiles, interviews, references, or background context.
FO
Private-office technology
Best fit: quiet family-office technology support, continuity, privacy, vendor stewardship, or long-horizon venture and licensing conversations.
EXP
Expert or media context
Best fit: academic, research, media, or expert-review requests involving cybersecurity architecture, AI safety, cloud modernization, identity, or public-sector technology.
MEN
Knowledge transfer
Best fit: sincere early-career questions about moving from support and systems work into architecture, security, AI tooling, production technology, or technical leadership.
Start Professional Inquiry
Availability Details
Family Office Technology
Expert Commentary
Knowledge Transfer
Professional Profiles
Technology Resume
Professional profile for technology leadership, Bedrock-backed delivery, production work, and supporting resources.
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## Professional Profiles | Ask Jake

URL: https://askjake.pro/contact/social-media/
Summary: Professional Profiles for Resources, Contact, and Published Work.

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Jake
IT Roles
IT, Cybersecurity, and AI Systems Resume
Experience
Skills
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Project Roles
Project, Contract, and Bedrock Engagements
Engagement Fit
Bedrock Delivery Record
Availability Inquiries
Entertainment
Entertainment, Design, and Production Resume
Production Credits
Skills
Request Production Resume
Resources
Resources, Contact, and Published Work
Contact Jake
Professional Profiles
Technology Case Studies
GitHub and Code
Family Office Technology
Expert Commentary
Knowledge Transfer
Accessibility Notes
Background
Organizations and Personal Context
California Cattle Dogs
Igneous Corporation
Civic and Government Context
Sports and Personal Signals
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Professional Profiles
Professional Profiles
Verified public links
Use these profiles to review public work, professional background, code, and current activity.
For direct outreach,
start a professional inquiry
.
IN
LinkedIn
Best for recruiting context, work history review, mutual connections, and direct professional outreach.
View LinkedIn profile
GH
GitHub
Best for public repositories, tooling interests, automation work, and technical signal beyond resume copy.
View GitHub profile
Additional public profiles should be added only after the preferred professional channels are confirmed.
Professional profile for technology leadership, Bedrock-backed delivery, production work, and supporting resources.
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## Request Production Resume | Ask Jake

URL: https://askjake.pro/contact/work-availability-inquiries/
Summary: Request Production Resume for Entertainment, Design, and Production Resume.

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IT Roles
IT, Cybersecurity, and AI Systems Resume
Experience
Skills
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Project Roles
Project, Contract, and Bedrock Engagements
Engagement Fit
Bedrock Delivery Record
Availability Inquiries
Entertainment
Entertainment, Design, and Production Resume
Production Credits
Skills
Request Production Resume
Resources
Resources, Contact, and Published Work
Contact Jake
Professional Profiles
Technology Case Studies
GitHub and Code
Family Office Technology
Expert Commentary
Knowledge Transfer
Accessibility Notes
Background
Organizations and Personal Context
California Cattle Dogs
Igneous Corporation
Civic and Government Context
Sports and Personal Signals
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GitHub
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Word Resume
Home
Resume
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Request Production Resume
Availability Inquiries
Make the first message useful
For recruiting, consulting, production, private-office, expert-commentary, or mentoring inquiries, include enough context to determine fit quickly.
Jake is open to full-time, contract, fractional, and selective advisory engagements. Remote or hybrid work is preferred; travel up to 50% is workable. Relocation can be considered with assistance. International opportunities are appropriate when the organization is U.S.-based or U.S.-headquartered.
MSG
Start here
Start a professional inquiry
with the role or project scope, timing, location model, and decision process.
Professional profiles:
LinkedIn
and
GitHub
.
Helpful details to include
Role type or project type.
Expected timeline and urgency.
Remote, hybrid, travel, venue, or on-site requirements.
Technical environment, production environment, or stakeholder context.
Whether the need is full-time, contract, fractional, advisory, or project-based.
Whether the conversation involves private-office technology, expert contribution, media context, or mentoring.
Any confidentiality constraints that affect what can be discussed before an NDA.
FIT
Best-fit opportunities
Principal security architecture, AI safety and red-team architecture, enterprise cloud security, regulated-environment technical leadership, fractional CISO work, production systems consulting, technical direction, stage management, venue technology, and high-trust problem solving across mixed technical and human environments.
Regions and engagement shape
Primary markets: Los Angeles metro, Detroit / Metro Detroit, and fully remote work.
Secondary markets: other U.S. regions with relocation assistance.
Compensation discussions should reflect senior/principal-level scope, depth of experience, and project or fractional structures when applicable.
Start Professional Inquiry
Technology Resume
LinkedIn and GitHub
Entertainment Resume
Private Office Context
Expert Commentary
Professional profile for technology leadership, Bedrock-backed delivery, production work, and supporting resources.
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## Entertainment, Design, and Production Resume | Ask Jake

URL: https://askjake.pro/creative-resume/
Summary: Entertainment, Design, and Production Resume

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IT Roles
IT, Cybersecurity, and AI Systems Resume
Experience
Skills
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Project Roles
Project, Contract, and Bedrock Engagements
Engagement Fit
Bedrock Delivery Record
Availability Inquiries
Entertainment
Entertainment, Design, and Production Resume
Production Credits
Skills
Request Production Resume
Resources
Resources, Contact, and Published Work
Contact Jake
Professional Profiles
Technology Case Studies
GitHub and Code
Family Office Technology
Expert Commentary
Knowledge Transfer
Accessibility Notes
Background
Organizations and Personal Context
California Cattle Dogs
Igneous Corporation
Civic and Government Context
Sports and Personal Signals
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Entertainment, Design, and Production Resume
Entertainment, Design, and Production Resume
Production-minded technologist
This section is for entertainment-industry leads, production managers, venue teams, and collaborators who need someone comfortable at the intersection of people, timing, technical systems, and live-event pressure.
Jake is targeting technical director, production systems consultant, production stage manager, lighting / sound / electrics designer, and venue technology lead opportunities, especially where systems reliability and calm incident coordination matter.
STG
Stage and show operations
Experience across stage management, design, lighting, sound, production coordination, and technical problem solving where missed timing is visible immediately.
SYS
Production systems mindset
Infrastructure, documentation, cue discipline, stakeholder communication, and contingency planning brought into creative environments without flattening the art.
Useful starting points
Review production-oriented background and credits when evaluating entertainment, venue, or event work.
Review the technology resume when the need crosses into networking, security, cloud, automation, or AI-enabled workflows.
Use the contact page for booking, consulting, availability, or to request the separate entertainment resume when it is ready for distribution.
Professional profile for technology leadership, Bedrock-backed delivery, production work, and supporting resources.
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LinkedIn
GitHub
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## Production Credits | Ask Jake

URL: https://askjake.pro/creative-resume/production-credits/
Summary: Production Credits for Entertainment, Design, and Production Resume.

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IT Roles
IT, Cybersecurity, and AI Systems Resume
Experience
Skills
Download PDF Resume
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Project Roles
Project, Contract, and Bedrock Engagements
Engagement Fit
Bedrock Delivery Record
Availability Inquiries
Entertainment
Entertainment, Design, and Production Resume
Production Credits
Skills
Request Production Resume
Resources
Resources, Contact, and Published Work
Contact Jake
Professional Profiles
Technology Case Studies
GitHub and Code
Family Office Technology
Expert Commentary
Knowledge Transfer
Accessibility Notes
Background
Organizations and Personal Context
California Cattle Dogs
Igneous Corporation
Civic and Government Context
Sports and Personal Signals
resume@askjake.pro
LinkedIn
GitHub
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Production Credits
Production Credits and Scope
Public-safe production context
This page is prepared for verified production credits, venue work, and entertainment-industry references. Until individual show details are cleared for publication, it summarizes the kinds of production evidence that belong here and how to evaluate the technology crossover.
CRD
What belongs here
Production title, venue, role, year, collaborators, public links, and a short note on scope: stage management, lighting, sound, design, technical direction, or production systems support.
Evaluation context
Entertainment leads should treat this as a routing page for now and use the contact page to request detailed production history, references, and availability.
SM
Stage management and show flow
Useful evidence includes rehearsal continuity, run-of-show ownership, cue discipline, backstage communication, escalation handling, and calm execution under live constraints.
LXS
Lighting, sound, and systems
Useful evidence includes lighting / electrics support, sound workflows, venue technology, signal flow, documentation, troubleshooting, and handoffs between creative and technical teams.
VEN
Venue and production technology
Useful evidence includes production networking, operational readiness, vendor coordination, ticketing or venue systems, incident response, and practical modernization for live environments.
ASK
Request detailed credits
Use a production inquiry with venue, role, dates, show type, technical scope, travel or on-site expectations, and whether references or a separate production resume are needed.
Request Production Context
Creative Skills
Availability Details
Professional profile for technology leadership, Bedrock-backed delivery, production work, and supporting resources.
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GitHub
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## Skills | Ask Jake

URL: https://askjake.pro/creative-resume/skills/
Summary: Skills for Entertainment, Design, and Production Resume.

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Jake
IT Roles
IT, Cybersecurity, and AI Systems Resume
Experience
Skills
Download PDF Resume
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Project Roles
Project, Contract, and Bedrock Engagements
Engagement Fit
Bedrock Delivery Record
Availability Inquiries
Entertainment
Entertainment, Design, and Production Resume
Production Credits
Skills
Request Production Resume
Resources
Resources, Contact, and Published Work
Contact Jake
Professional Profiles
Technology Case Studies
GitHub and Code
Family Office Technology
Expert Commentary
Knowledge Transfer
Accessibility Notes
Background
Organizations and Personal Context
California Cattle Dogs
Igneous Corporation
Civic and Government Context
Sports and Personal Signals
resume@askjake.pro
LinkedIn
GitHub
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Word Resume
Home
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Skills
Creative Skills
Live production and technical fluency
Jake’s creative profile combines live-production discipline with the technical systems judgment developed through cybersecurity, infrastructure, and AI systems work.
OPS
Production operations
Stage management habits, cue discipline, stakeholder timing, documentation, rehearsal-to-show continuity, and calm execution under pressure.
AV
Technical production
Lighting, sound, design, venue technology, backstage systems, troubleshooting, and translating between creative intent and operational constraints.
IT
Technology crossover
Networking, automation, security, cloud, documentation, and AI-assisted workflows for production teams that need more than conventional backstage support.
COM
Communication
Clear handoffs, audience-aware documentation, vendor coordination, and practical translation between executives, artists, operators, and technical teams.
Professional profile for technology leadership, Bedrock-backed delivery, production work, and supporting resources.
resume@askjake.pro
LinkedIn
GitHub
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## Project, Contract, and Bedrock Engagements | Ask Jake

URL: https://askjake.pro/project-roles/
Summary: Project, Contract, and Bedrock Engagements

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Jake
IT Roles
IT, Cybersecurity, and AI Systems Resume
Experience
Skills
Download PDF Resume
Download Word Resume
Project Roles
Project, Contract, and Bedrock Engagements
Engagement Fit
Bedrock Delivery Record
Availability Inquiries
Entertainment
Entertainment, Design, and Production Resume
Production Credits
Skills
Request Production Resume
Resources
Resources, Contact, and Published Work
Contact Jake
Professional Profiles
Technology Case Studies
GitHub and Code
Family Office Technology
Expert Commentary
Knowledge Transfer
Accessibility Notes
Background
Organizations and Personal Context
California Cattle Dogs
Igneous Corporation
Civic and Government Context
Sports and Personal Signals
resume@askjake.pro
LinkedIn
GitHub
PDF Resume
Word Resume
Home
Resume
Contact
resume@askjake.pro
Download PDF Resume
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Project, Contract, and Bedrock Engagements
Project, Contract, and Bedrock Engagements
Project delivery and contract resources
This section supports project-based help, contract resources, advisory support, and Bedrock-led implementation capacity where the work needs senior architecture judgment plus execution.
BED
Bedrock-led delivery
Best for public-sector modernization, infrastructure recovery, security remediation, Microsoft 365 / Teams adoption, AI workflow planning, and pragmatic implementation work where a project needs senior architecture judgment plus execution.
FIT
Engagement fit
Contract, fractional, project-based, and selective advisory structures are appropriate when the work calls for principal-level triage, architecture, delivery recovery, red-team validation, or cross-functional technical leadership.
SEC
Typical project work
Security architecture review, privileged-access cleanup, cloud landing-zone work, DevSecOps delivery standards, AI guardrail design, disaster recovery, identity remediation, and modernization roadmaps.
ASK
Start the conversation
Share scope, timeline, environment, stakeholders, urgency, and whether the need is advisory, staff augmentation, implementation, or project rescue.
Review Bedrock Record
Review Case Study Roadmap
Discuss Availability
Professional profile for technology leadership, Bedrock-backed delivery, production work, and supporting resources.
resume@askjake.pro
LinkedIn
GitHub
Download PDF Resume
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## Resources, Contact, and Published Work | Ask Jake

URL: https://askjake.pro/resources/
Summary: Resources, Contact, and Published Work

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Jake
IT Roles
IT, Cybersecurity, and AI Systems Resume
Experience
Skills
Download PDF Resume
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Project Roles
Project, Contract, and Bedrock Engagements
Engagement Fit
Bedrock Delivery Record
Availability Inquiries
Entertainment
Entertainment, Design, and Production Resume
Production Credits
Skills
Request Production Resume
Resources
Resources, Contact, and Published Work
Contact Jake
Professional Profiles
Technology Case Studies
GitHub and Code
Family Office Technology
Expert Commentary
Knowledge Transfer
Accessibility Notes
Background
Organizations and Personal Context
California Cattle Dogs
Igneous Corporation
Civic and Government Context
Sports and Personal Signals
resume@askjake.pro
LinkedIn
GitHub
PDF Resume
Word Resume
Home
Resume
Contact
resume@askjake.pro
Download PDF Resume
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Resources, Contact, and Published Work
Resources, Contact, and Published Work
Evidence beyond the resume
This section groups public artifacts, contact paths, and supporting material for fast verification of technical judgment, communication style, and delivery range.
ASK
Contact and routing
Use the contact and availability pages for role fit, project fit, production work, references, or next-step routing.
CS
Case study roadmap
Six public-safe technology case-study titles are identified and ready for recruiter-safe writeups once the preferred publication order is confirmed.
GH
GitHub and code
Public repositories and technical activity, useful as supplemental signal alongside the resume and work-history pages.
REQ
More samples needed
Case studies, diagrams, writing samples, production photos, talks, and sanitized project evidence should be added as they are cleared for public use.
FO
Private-office and venture context
Quiet family-office technology support and long-horizon venture conversations are kept outside the primary resume but available for appropriate readers.
EXP
Expert, media, and mentoring paths
Research, media, expert-review, and early-career knowledge-transfer requests have separate pages so they do not crowd the hiring and project paths.
Contact Jake
Case Study Roadmap
GitHub and Code
Family Office Technology
Expert Commentary
Knowledge Transfer
Professional profile for technology leadership, Bedrock-backed delivery, production work, and supporting resources.
resume@askjake.pro
LinkedIn
GitHub
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## Accessibility Notes | Ask Jake

URL: https://askjake.pro/resources/accessibility/
Summary: Accessibility Notes for Resources, Contact, and Published Work.

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Jake
IT Roles
IT, Cybersecurity, and AI Systems Resume
Experience
Skills
Download PDF Resume
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Project Roles
Project, Contract, and Bedrock Engagements
Engagement Fit
Bedrock Delivery Record
Availability Inquiries
Entertainment
Entertainment, Design, and Production Resume
Production Credits
Skills
Request Production Resume
Resources
Resources, Contact, and Published Work
Contact Jake
Professional Profiles
Technology Case Studies
GitHub and Code
Family Office Technology
Expert Commentary
Knowledge Transfer
Accessibility Notes
Background
Organizations and Personal Context
California Cattle Dogs
Igneous Corporation
Civic and Government Context
Sports and Personal Signals
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LinkedIn
GitHub
PDF Resume
Word Resume
Home
Resume
Contact
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Accessibility Notes
Accessibility Notes
Current public statement
askjake.pro is a text-first static site designed to keep professional information reachable without requiring scripts, accounts, or heavy interaction. The site uses semantic HTML, visible keyboard focus, skip-to-content support, canonical links, and machine-readable discovery assets.
Current support
Keyboard-visible focus states and a skip-to-content link.
Semantic header, navigation, main, article, and footer structure.
Text-first pages that remain meaningful when extracted by search tools and LLM agents.
Canonical URLs, sitemap,
llms.txt
,
llms-full.txt
, and
site-index.json
.
Downloadable PDF and Word resume links in repeated locations.
Known improvement areas
Manual screen-reader testing is still needed.
Production images and future media assets will need alternate text and contrast review once provided.
Long-form resume bullets remain intentionally detailed; future passes can add more progressive disclosure and summaries for mobile reading.
Send Accessibility Feedback
Resources
Professional profile for technology leadership, Bedrock-backed delivery, production work, and supporting resources.
resume@askjake.pro
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GitHub
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## Technology Case Studies | Ask Jake

URL: https://askjake.pro/resources/case-studies/
Summary: Technology Case Studies for Resources, Contact, and Published Work.

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Jake
IT Roles
IT, Cybersecurity, and AI Systems Resume
Experience
Skills
Download PDF Resume
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Project Roles
Project, Contract, and Bedrock Engagements
Engagement Fit
Bedrock Delivery Record
Availability Inquiries
Entertainment
Entertainment, Design, and Production Resume
Production Credits
Skills
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Resources
Resources, Contact, and Published Work
Contact Jake
Professional Profiles
Technology Case Studies
GitHub and Code
Family Office Technology
Expert Commentary
Knowledge Transfer
Accessibility Notes
Background
Organizations and Personal Context
California Cattle Dogs
Igneous Corporation
Civic and Government Context
Sports and Personal Signals
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LinkedIn
GitHub
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Home
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Download PDF Resume
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Technology Case Studies
Technology Case Studies
Sanitized public evidence
These summaries stay high-level, omit protected architecture and client-sensitive detail, and focus on role, constraints, approach, outcomes, and transferable evidence.
Published summaries
AI systems architecture
Deterministic Guardrails & Model-Agnostic LLM Orchestration Toolkit
Role:
Founder and principal architect for an AI-assisted engineering toolkit spanning application generation, DevOps orchestration, document conversion, data normalization, and infrastructure deployment.
Constraints:
The work had to remain model-agnostic, auditable, platform-portable, and resistant to silent safety-control bypasses while still being practical enough for customer POCs and production workflows.
Approach:
Built deterministic guardrails, codified approval points, immutable attribution, canonical schemas, and reusable engines that separate model output from deployment authority.
Outcomes:
Public metrics include 60-90% token reduction in document-generation workflows, 65% cloud-cost reduction in one customer environment, 25-30% lower interface code through shared components, and POC cycles compressed from months to weeks.
Cybersecurity modernization
Continuous Red-Team Capability and Privileged Access Overhaul
Role:
Senior-most technical authority for a dedicated cybersecurity engineering team in a regulated public retirement environment.
Constraints:
Security improvement had to occur without disrupting public-facing services, internal operations, governance workflows, or continuity exercises.
Approach:
Eliminated standing privileged access through Entra PIM, paired continuous red-team testing with Defender / Purview operations, integrated security into change management, and made posture visible through dashboards.
Outcomes:
Public metrics include 45 standing privileged accounts eliminated, critical and high findings closed inside the first month of change cycles, residual findings reduced to an average of 10-12 active items, and a two-order-of-magnitude reduction in Defender event volume.
Enterprise cloud security
Enterprise Cloud Security Standardization at Scale
Role:
Cybersecurity architect helping unblock standardized public-cloud adoption in a highly regulated financial environment.
Constraints:
Cloud adoption required repeatable patterns, security review scale, audit-ready cryptographic control, and executive-level agreement across resistant stakeholder groups.
Approach:
Validated secure architecture patterns across cloud resource provider types, advanced policy-enforcement roadmaps, and designed Hold-Your-Own-Key cryptography with external key providers.
Outcomes:
Public metrics include 128 cloud resource provider types covered, review throughput increased from 3-12 application approvals per month to 40-50 per week, and third-party cryptographic dependencies removed for the relevant cloud adoption path.
Public-sector modernization
Public-Sector Modernization and AI Adoption Roadmap
Role:
Principal architect for Bedrock-led modernization, compliance, records, AI adoption, and delivery work across public-sector and regulated customers.
Constraints:
Work needed to respect budget limits, public records obligations, training needs, legacy systems, CJIS and NIST expectations, and small-team delivery realities.
Approach:
Established repeatable security baselines, built audit automation, delivered Teams and modernization roadmaps, applied deterministic AI-assisted development practices, and built tooling for high-volume records digitization.
Outcomes:
Public metrics include municipal audit effort reduced from 40-120 staff hours to under 30 minutes, a 21-hour continuous microfilm digitization run replacing an estimated decade of manual effort, and a public-sector MDM migration completed in 45 days with one part-time engineer.
Additional candidate studies
ID
Global Identity Remediation and Critical Infrastructure Patch
Microsoft GTT: ransomware follow-on identity overhaul, Windows S2D root-cause fix, and reusable customer engineering assets.
SQL
Azure Landing Zone and Mission-Critical SQL Always On Migration
Molina / Infosys: petabyte-scale healthcare environment, repeatable pattern, and clean production cutover.
NEXT
Publication notes
Future revisions can add diagrams, architecture sketches, screenshots, and deeper narrative only after confidentiality constraints and redaction boundaries are confirmed.
Professional profile for technology leadership, Bedrock-backed delivery, production work, and supporting resources.
resume@askjake.pro
LinkedIn
GitHub
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## Expert Commentary | Ask Jake

URL: https://askjake.pro/resources/expert-commentary/
Summary: Expert Commentary for Resources, Contact, and Published Work.

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Jake
IT Roles
IT, Cybersecurity, and AI Systems Resume
Experience
Skills
Download PDF Resume
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Project Roles
Project, Contract, and Bedrock Engagements
Engagement Fit
Bedrock Delivery Record
Availability Inquiries
Entertainment
Entertainment, Design, and Production Resume
Production Credits
Skills
Request Production Resume
Resources
Resources, Contact, and Published Work
Contact Jake
Professional Profiles
Technology Case Studies
GitHub and Code
Family Office Technology
Expert Commentary
Knowledge Transfer
Accessibility Notes
Background
Organizations and Personal Context
California Cattle Dogs
Igneous Corporation
Civic and Government Context
Sports and Personal Signals
resume@askjake.pro
LinkedIn
GitHub
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Home
Resume
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Download PDF Resume
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Expert Commentary
Expert Commentary and Media Inquiries
Research, academic, and media contributions
Jake can contribute practical expert context where cybersecurity architecture, AI safety guardrails, cloud modernization, identity, public-sector technology, regulated infrastructure, and production systems intersect with real operational constraints.
AI
AI safety and guardrails
Useful angles include deterministic controls, model-agnostic orchestration, red-team validation, attribution, governance, and the gap between prototype AI tools and accountable production systems.
SEC
Cybersecurity architecture
Useful angles include privileged access, identity remediation, cloud security patterns, continuous red-team / blue-team operations, incident containment, and risk reduction under regulatory pressure.
PUB
Public-sector modernization
Useful angles include municipal technology constraints, records modernization, CJIS and NIST maturity, small-team delivery, and practical adoption of Microsoft 365, cloud, and AI workflows.
KIT
Request context
Include topic, deadline, publication or institution, desired format, attribution requirements, confidentiality limits, and whether the request is background, quote, interview, review, or longer-form contribution.
Request Expert Context
Technology Case Studies
Skills Index
Professional profile for technology leadership, Bedrock-backed delivery, production work, and supporting resources.
resume@askjake.pro
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GitHub
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## Family Office Technology | Ask Jake

URL: https://askjake.pro/resources/family-office-technology/
Summary: Family Office Technology for Resources, Contact, and Published Work.

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Jake
IT Roles
IT, Cybersecurity, and AI Systems Resume
Experience
Skills
Download PDF Resume
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Project Roles
Project, Contract, and Bedrock Engagements
Engagement Fit
Bedrock Delivery Record
Availability Inquiries
Entertainment
Entertainment, Design, and Production Resume
Production Credits
Skills
Request Production Resume
Resources
Resources, Contact, and Published Work
Contact Jake
Professional Profiles
Technology Case Studies
GitHub and Code
Family Office Technology
Expert Commentary
Knowledge Transfer
Accessibility Notes
Background
Organizations and Personal Context
California Cattle Dogs
Igneous Corporation
Civic and Government Context
Sports and Personal Signals
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Home
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Family Office Technology
Family Office Technology and Long-Horizon Ventures
Quiet specialty and venture context
This page is intentionally separate from the technology resume. It is for private-office, family-office, and long-horizon capital conversations where durable technology operations, privacy, continuity, and intergenerational value matter more than public promotion.
FO
Family office technology
Bedrock has quiet experience supporting high-trust technology environments where reliability, confidentiality, practical security, vendor stewardship, records continuity, and day-to-day operational calm are more important than novelty.
LT
Long-horizon vehicles
Scoria, Bedrock, Igneous, and related venture concepts may be relevant for people evaluating durable software, services, intellectual property, royalty-style rights, and other intergenerational wealth-building structures.
SEC
Operating posture
Appropriate conversations should center on confidentiality, risk tolerance, governance, operational continuity, realistic timelines, and whether the opportunity is technology service, venture participation, licensing, or advisory support.
ASK
Start quietly
Use a concise inquiry that names the type of conversation, confidentiality expectations, decision timeline, and whether the need is family-office operations, venture evaluation, royalty / licensing structure, or private technology support.
Start Private Inquiry
Project Work
Bedrock Record
Professional profile for technology leadership, Bedrock-backed delivery, production work, and supporting resources.
resume@askjake.pro
LinkedIn
GitHub
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## GitHub and Code | Ask Jake

URL: https://askjake.pro/resources/github/
Summary: GitHub and Code for Resources, Contact, and Published Work.

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Jake
IT Roles
IT, Cybersecurity, and AI Systems Resume
Experience
Skills
Download PDF Resume
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Project Roles
Project, Contract, and Bedrock Engagements
Engagement Fit
Bedrock Delivery Record
Availability Inquiries
Entertainment
Entertainment, Design, and Production Resume
Production Credits
Skills
Request Production Resume
Resources
Resources, Contact, and Published Work
Contact Jake
Professional Profiles
Technology Case Studies
GitHub and Code
Family Office Technology
Expert Commentary
Knowledge Transfer
Accessibility Notes
Background
Organizations and Personal Context
California Cattle Dogs
Igneous Corporation
Civic and Government Context
Sports and Personal Signals
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LinkedIn
GitHub
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Home
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Contact
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GitHub and Code
GitHub
Public technical signal
GitHub is the best current resource for reviewing public code, automation interests, and technical exploration. It should be treated as supporting evidence, not a complete portfolio of client work.
GH
Public profile
View Jake Meyers on GitHub
What to look for
Automation, engineering tooling, and workflow design.
Practical systems thinking across scripts, applications, and infrastructure-adjacent work.
Evidence of how technical ideas are organized for reuse.
Client-sensitive architecture, security, and delivery work will need sanitized case studies before it can be represented publicly.
Professional profile for technology leadership, Bedrock-backed delivery, production work, and supporting resources.
resume@askjake.pro
LinkedIn
GitHub
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## Knowledge Transfer | Ask Jake

URL: https://askjake.pro/resources/mentoring/
Summary: Knowledge Transfer for Resources, Contact, and Published Work.

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Jake
IT Roles
IT, Cybersecurity, and AI Systems Resume
Experience
Skills
Download PDF Resume
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Project Roles
Project, Contract, and Bedrock Engagements
Engagement Fit
Bedrock Delivery Record
Availability Inquiries
Entertainment
Entertainment, Design, and Production Resume
Production Credits
Skills
Request Production Resume
Resources
Resources, Contact, and Published Work
Contact Jake
Professional Profiles
Technology Case Studies
GitHub and Code
Family Office Technology
Expert Commentary
Knowledge Transfer
Accessibility Notes
Background
Organizations and Personal Context
California Cattle Dogs
Igneous Corporation
Civic and Government Context
Sports and Personal Signals
resume@askjake.pro
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Home
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Knowledge Transfer
Knowledge Transfer and Mentoring
Non-commercial guidance
This page exists because knowledge and experience create obligations. Jake is not presenting mentoring as a productized service; the intent is to make room for sincere early-career questions, career-path context, and practical guidance where time and fit allow.
WHY
A Hippocratic approach to experience
One requirement of gaining useful knowledge is passing it on. Good mentoring should reduce confusion, widen access, and help younger professionals build judgment without turning every lesson into a transaction.
Useful topics
Moving from support and systems work into architecture.
Building credibility across cybersecurity, cloud, identity, and infrastructure.
Working responsibly with AI-assisted engineering tools.
Translating production, theatre, service, and operations experience into technical leadership.
Learning how to write about complex work without exaggerating it.
Boundaries
This is not a paid coaching product.
Time may be limited, and professional or client obligations come first.
Specific employer, client, or confidential architecture details are not available for mentoring conversations.
Good questions, clear context, and evidence of effort make a response much more likely.
Ask a Mentoring Question
Review Career Timeline
GitHub and Code
Professional profile for technology leadership, Bedrock-backed delivery, production work, and supporting resources.
resume@askjake.pro
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## Technology Resume | Ask Jake

URL: https://askjake.pro/resume/
Summary: Technology resume for Jake Richard Meyers, principal cybersecurity, cloud, and AI systems architect specializing in AI safety, red-team architecture, identity, and infrastructure hardening.

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Jake
IT Roles
IT, Cybersecurity, and AI Systems Resume
Experience
Skills
Download PDF Resume
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Project Roles
Project, Contract, and Bedrock Engagements
Engagement Fit
Bedrock Delivery Record
Availability Inquiries
Entertainment
Entertainment, Design, and Production Resume
Production Credits
Skills
Request Production Resume
Resources
Resources, Contact, and Published Work
Contact Jake
Professional Profiles
Technology Case Studies
GitHub and Code
Family Office Technology
Expert Commentary
Knowledge Transfer
Accessibility Notes
Background
Organizations and Personal Context
California Cattle Dogs
Igneous Corporation
Civic and Government Context
Sports and Personal Signals
resume@askjake.pro
LinkedIn
GitHub
PDF Resume
Word Resume
Technology Resume
A recruiter-ready view of 22 years across cybersecurity architecture, cloud modernization, AI safety systems, infrastructure leadership, and regulated-environment delivery.
Email resume@askjake.pro
Download PDF Resume
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LinkedIn and GitHub
FIT
Best-fit technology roles
Principal / staff security architect, AI safety or red-team architect, principal cloud or enterprise cloud security architect, fractional / interim CISO, head of security architecture, or technical program lead for regulated environments.
Professional Experience
Scoria Software Solutions · March 2025 – Present
Founder & Principal Software Architect
Designed every tool to operate inside explicit, deterministic guardrails with codified approval and immutable attribution for any divergence, producing clearer audit trails, faster incident response (seconds or milliseconds instead of minutes), and a 1–2 order-of-magnitude reduction in attempts to bypass safety controls.
Inline bullet summary
Reduced false positives by more than 50% (reaching over 95% in mature deployments) and cut human-intervention escalations from 20–30 per month to roughly one per quarter at one client, freeing security specialists to resume long-shelved SASE work.
Built the XLM engine and MCP toolkit family that turns a single prompt into a complete, deterministic, multi-platform application stack while remaining fully model- and platform-agnostic, enabling early adopters to collapse POC cycles from months to weeks, double win rates, and increase inbound leads tenfold.
Made the suite model- and platform-agnostic so the same tools run interchangeably across consumer apps, enterprise platforms, Azure AI Foundry, Ollama, and local models; one customer cut Azure spend 65% while dropping application latency from 3–5 seconds to 10–150 ms.
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Scoria Software Solutions · March 2025 – Present
Founder & Principal Software Architect
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Designed every tool to operate inside explicit, deterministic guardrails with codified approval and immutable attribution for any divergence, producing clearer audit trails, faster incident response (seconds or milliseconds instead of minutes), and a 1–2 order-of-magnitude reduction in attempts to bypass safety controls.
Reduced false positives by more than 50% (reaching over 95% in mature deployments) and cut human-intervention escalations from 20–30 per month to roughly one per quarter at one client, freeing security specialists to resume long-shelved SASE work.
Built the XLM engine and MCP toolkit family that turns a single prompt into a complete, deterministic, multi-platform application stack while remaining fully model- and platform-agnostic, enabling early adopters to collapse POC cycles from months to weeks, double win rates, and increase inbound leads tenfold.
Made the suite model- and platform-agnostic so the same tools run interchangeably across consumer apps, enterprise platforms, Azure AI Foundry, Ollama, and local models; one customer cut Azure spend 65% while dropping application latency from 3–5 seconds to 10–150 ms.
Created the DevOps orchestration engine with built-in AI-development guardrails that reduced technical debt 65–95% of the codebase and compressed feature and patch delivery from weeks or months to days or hours, supporting daily stable releases at one client.
Developed a single canonical JSON schema front-end engine that deploys cohesive applications across web, native mobile, desktop, APIs, CLIs, and MCP toolkits, reducing each interface’s codebase 25–30% through shared components and enabling one team to manage all interfaces instead of dedicated teams per platform.
Built the vendor- and OS-agnostic infrastructure engine spanning Azure, AWS, private cloud, bare metal, and OpenStack, enabling consistent portable deployments and stronger vendor negotiation leverage that contributed to the observed 65% cloud-cost reduction.
Engineered the back-end data engine for live, byte-perfect interconversion and normalization across major relational, document, and file formats, allowing agents to work exclusively in JSON and eliminating the token overhead normally spent on formatting and translation.
Designed and implemented a proprietary Rust conversion engine delivering byte-perfect bidirectional Markdown/MDX ↔ DOCX/PDF translation, eliminating branding and styling errors and collapsing white-paper and sales-collateral production from 1–2 weeks to 1–2 days (more than half same-day including human review).
Reduced token consumption in LLM-driven document generation by 60–90% across four workflow steps, enabling models to produce publication-ready output with zero post-processing.
Marketed and deployed the suite to technology companies, MSPs, and consulting firms, enabling functional hands-on POCs before competitors could pitch, single-source vendor status on multiple public-sector bids, 20–40% lower delivery cost to end customers without eroding margins, and significantly accelerated revenue recognition.
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Email resume@askjake.pro
Bedrock Information Systems LLC · January 2019 – Present
Principal Architect
Established NIST CSF 2.0 Tier 3 (Repeatable) as the new baseline for onboarded systems across all core functions, replacing prior Tier 1 awareness-level practices and enabling automated, single-click audit reporting that reduced typical municipal IT audit effort from 40–120 staff hours to under 30 minutes.
Inline bullet summary
Delivered measurable advances in CJIS compliance for multiple public-sector customers, strengthening security controls while reducing administrative burden on sworn officers by 1–2 hours per day and allowing more time for street-level public safety work.
Led a Microsoft Teams implementation for a municipal customer that expanded into a five-year city-wide AI adoption roadmap, aligning 26 major IT priorities across modernization, security enhancement, compliance enforcement, user training, AI adoption, and legacy phase-out; projected initial ROI within 6–8 months and full ROI by year three, with seven-figure annual savings expected from year four onward.
Built and deployed a custom microfilm digitization tool that converted more than a century of legacy government records (dating to the 1800s) into OCR/ICR-optimized, PDF/A-compliant digital assets with full metadata in a single 21-hour continuous run—collapsing an estimated 10-year multi-person full-time effort—and reduced pre-digital public records request turnaround from weeks or months to days or hours.
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Bedrock Information Systems LLC · January 2019 – Present
Principal Architect
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Established NIST CSF 2.0 Tier 3 (Repeatable) as the new baseline for onboarded systems across all core functions, replacing prior Tier 1 awareness-level practices and enabling automated, single-click audit reporting that reduced typical municipal IT audit effort from 40–120 staff hours to under 30 minutes.
Delivered measurable advances in CJIS compliance for multiple public-sector customers, strengthening security controls while reducing administrative burden on sworn officers by 1–2 hours per day and allowing more time for street-level public safety work.
Led a Microsoft Teams implementation for a municipal customer that expanded into a five-year city-wide AI adoption roadmap, aligning 26 major IT priorities across modernization, security enhancement, compliance enforcement, user training, AI adoption, and legacy phase-out; projected initial ROI within 6–8 months and full ROI by year three, with seven-figure annual savings expected from year four onward.
Built and deployed a custom microfilm digitization tool that converted more than a century of legacy government records (dating to the 1800s) into OCR/ICR-optimized, PDF/A-compliant digital assets with full metadata in a single 21-hour continuous run—collapsing an estimated 10-year multi-person full-time effort—and reduced pre-digital public records request turnaround from weeks or months to days or hours.
Applied structured guardrails and deterministic processes to AI-assisted development, enabling non-developer infrastructure and application engineers to safely expand into development work; accelerated project timelines 50–75%, allowed teams of 2–3 to deliver what previously required teams of 6–12, eliminated engineer overtime (previously 50–60 hours/week), and increased per-engineer revenue and profitability while expanding overall market footprint without added headcount.
Directed a large-scale public-sector MDM migration completed in 45 days with one part-time engineer (versus a prior 6–9 month estimate requiring five engineers), achieving 100% success, zero data loss or service interruption, and only five support requests from a 2,300-user organization after a 15-minute training session.
Designed and operated Azure DevOps and GitHub-based CI/CD pipelines and repository standards that automated deployment and release management for multi-environment application fleets while embedding security and compliance requirements as first-class, non-negotiable constraints alongside functional and budgetary needs.
Provided architectural leadership for secure web and application solutions across internal and client environments, expanding Bedrock’s capabilities from family-office technology support into a full managed-service provider model serving public-sector and regulated clients while consistently managing concurrent teams averaging 6–12 people.
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Email resume@askjake.pro
Los Angeles County Employees Retirement Association (LACERA) · August 2023 – June 2024
Principal Cybersecurity Architect
Led a five-person dedicated cybersecurity engineering team as the senior-most technical authority under the CISO, shifting the team from reactive whack-a-mole on user reports and Netskope alerts to consistent daily workflows focused on fundamentals and holistic remediation; user-submitted incidents and business disruptions fell from dozens per day to a handful per week, while GRC moved from constant chasing of IT staff to dashboard-driven work, reducing audit compliance effort from a dedicated full-time auditor to a monthly inter-team checkpoint with largely automated report generation.
Inline bullet summary
Implemented Entra Privileged Identity Management with Just-in-Time access, eliminating 45 standing privileged accounts and all persistent admin access except a monitored break-glass account, while unifying a single audit trail and introducing M-of-N controls integrated with change management.
Stopped a successful phishing compromise of a high-value, high-privilege executive account with zero data extraction, zero lateral movement, and no impact to business systems, validating the effectiveness of the new privileged access and monitoring controls.
Deployed Pentera as a continuous red-team capability that initially surfaced hundreds of findings (thousands when correlated with Defender), consolidated after MITRE-aligned triage to approximately 360 actionable items; Critical and High severity issues (roughly 10–15 percent of the total) were closed within the first month’s change cycles, and the residual backlog was driven down to an average of 10–12 active findings, with zero-day exposures typically detected within 1–24 hours of CVE assignment and more than 80 percent remediated inside a single change cycle.
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Los Angeles County Employees Retirement Association (LACERA) · August 2023 – June 2024
Principal Cybersecurity Architect
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Led a five-person dedicated cybersecurity engineering team as the senior-most technical authority under the CISO, shifting the team from reactive whack-a-mole on user reports and Netskope alerts to consistent daily workflows focused on fundamentals and holistic remediation; user-submitted incidents and business disruptions fell from dozens per day to a handful per week, while GRC moved from constant chasing of IT staff to dashboard-driven work, reducing audit compliance effort from a dedicated full-time auditor to a monthly inter-team checkpoint with largely automated report generation.
Implemented Entra Privileged Identity Management with Just-in-Time access, eliminating 45 standing privileged accounts and all persistent admin access except a monitored break-glass account, while unifying a single audit trail and introducing M-of-N controls integrated with change management.
Stopped a successful phishing compromise of a high-value, high-privilege executive account with zero data extraction, zero lateral movement, and no impact to business systems, validating the effectiveness of the new privileged access and monitoring controls.
Deployed Pentera as a continuous red-team capability that initially surfaced hundreds of findings (thousands when correlated with Defender), consolidated after MITRE-aligned triage to approximately 360 actionable items; Critical and High severity issues (roughly 10–15 percent of the total) were closed within the first month’s change cycles, and the residual backlog was driven down to an average of 10–12 active findings, with zero-day exposures typically detected within 1–24 hours of CVE assignment and more than 80 percent remediated inside a single change cycle.
Paired Pentera (red team) with the Microsoft Defender / Purview suite (blue team) to institutionalize regular red-team / blue-team war-game exercises, producing a two-order-of-magnitude drop in Defender events (from hundreds of thousands to thousands per week across the enterprise) and closing nearly all historical vulnerabilities within one quarter of joint operation.
Integrated security tooling and processes into existing fire-drill and disaster-recovery exercises, creating a unified operational cadence that enabled full business continuity during a real high-privilege account lockdown with zero impact to internal users, external consumers, or public-facing services.
Led RFP, demonstration, and proof-of-concept processes for SIEM, SOAR, and SASE platforms while simultaneously advancing the organization’s compliance maturity more than 30 percent across key frameworks through prioritized controls and programmatic governance.
Drove ServiceNow-based GRC and change-management integration that increased legitimate change tickets from a handful per month to dozens per week, established a weekly Change Review Board with security as an equal participant, and reduced change delivery cycles from weeks to days or hours with almost no post-change security regressions.
Delivered real-time security dashboards and live monitoring that compressed project charter and board-approval cycles from multi-quarter processes to a standard monthly cadence, unlocking faster budget and resource decisions and organization-wide visibility into posture and progress.
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Wells Fargo Bank · July 2022 – July 2023
Senior Cybersecurity Architect
Led the Service Enablement Task Force that validated and approved secure architecture and infrastructure blueprints across 128 cloud resource provider types, creating a library of pre-approved patterns that allowed thousands of downstream business applications to adopt standardized designs and largely eliminated the need for custom infrastructure architecture.
Inline bullet summary
Accelerated security and infrastructure review cycles from an average of 3–12 application approvals per month to 40–50 completed reviews per week, unblocking the bank’s first successful large-scale public-cloud migration program after multiple prior failed attempts and enabling application teams to move into Azure architectures in volume for the first time in years.
Designed and implemented multi-layered Hold-Your-Own-Key (HYOK) cryptography with external key providers that eliminated all third-party cryptographic dependencies and delivered 100% bank-controlled operations with zero exceptions; this removed an entire class of key-management risk, strengthened audit posture under high securities-regulation and FISA scrutiny, and served as a decisive requirement that finally unblocked enterprise cloud adoption.
Developed SDLC policy-enforcement roadmaps that shifted the organization from an exception-driven culture to standardized architecture selection; application teams’ effort dropped from dozens of hours spread over weeks or months to roughly one to two hours of asynchronous work, while security and infrastructure teams achieved substantially higher output volume with near-universal consistency of results.
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Wells Fargo Bank · July 2022 – July 2023
Senior Cybersecurity Architect
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Led the Service Enablement Task Force that validated and approved secure architecture and infrastructure blueprints across 128 cloud resource provider types, creating a library of pre-approved patterns that allowed thousands of downstream business applications to adopt standardized designs and largely eliminated the need for custom infrastructure architecture.
Accelerated security and infrastructure review cycles from an average of 3–12 application approvals per month to 40–50 completed reviews per week, unblocking the bank’s first successful large-scale public-cloud migration program after multiple prior failed attempts and enabling application teams to move into Azure architectures in volume for the first time in years.
Designed and implemented multi-layered Hold-Your-Own-Key (HYOK) cryptography with external key providers that eliminated all third-party cryptographic dependencies and delivered 100% bank-controlled operations with zero exceptions; this removed an entire class of key-management risk, strengthened audit posture under high securities-regulation and FISA scrutiny, and served as a decisive requirement that finally unblocked enterprise cloud adoption.
Developed SDLC policy-enforcement roadmaps that shifted the organization from an exception-driven culture to standardized architecture selection; application teams’ effort dropped from dozens of hours spread over weeks or months to roughly one to two hours of asynchronous work, while security and infrastructure teams achieved substantially higher output volume with near-universal consistency of results.
Operated as a cross-functional cybersecurity resource influencing groups of 12 to 100+ engineers, GRC specialists, product teams, and cryptography experts; drove the senior-most executive decision to select the cloud provider and compel organization-wide adoption, eliminating longstanding resistance and entire categories of security and compliance risk across tens of thousands of endpoints and approximately 12,000 ATMs globally.
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Microsoft Corporation · March 2021 – November 2021
Senior Customer Engineer, Global Tech Team
Operated as a Senior Customer Engineer on the elite Global Tech Team supporting Fortune 500, U.S. government, Microsoft internal, and high-technology customers; managed 37 dedicated accounts (12 persistent for the full tenure) while serving as a broader escalation resource and the final technical authority for Microsoft IT and product-group escalations—resolving issues that had no remaining internal escalation path.
Inline bullet summary
Mentored approximately a dozen engineers and contributed to more than six internal training programs and over twenty standardized customer delivery programs; the volume and variety of customer demand directly led to requesting and shaping production features that later shipped in Exchange Online Bookings.
Served as a primary post-incident remediation resource for Microsoft’s Detection and Response Team (DART); after DART contained a global ransomware attack against a Fortune 500 transportation company, led the subsequent worldwide identity-management overhaul spanning Active Directory forests, Microsoft 365 tenants, Azure and Azure Stack deployments, and private-cloud regions across tens of thousands of endpoints and users, permanently closing the privilege-escalation and leaked-privilege lateral-movement vectors that enabled the original attack and rapidly deploying FIDO-token plus Microsoft Authenticator multi-factor authentication to the entire global user base.
Averaged one to two critical-situation escalations per week (frequently joining proactively); most notably diagnosed a Windows Server 2016 Storage Spaces Direct (S2D) bug that was causing cascading SQL Always-On, Exchange Online, Remote Desktop Services, DFS, and failover-cluster outages; the resulting global patch resolved long-standing, multi-year issues for six of twelve dedicated customers and every organization running high-availability Windows Server workloads on S2D worldwide.
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Microsoft Corporation · March 2021 – November 2021
Senior Customer Engineer, Global Tech Team
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Operated as a Senior Customer Engineer on the elite Global Tech Team supporting Fortune 500, U.S. government, Microsoft internal, and high-technology customers; managed 37 dedicated accounts (12 persistent for the full tenure) while serving as a broader escalation resource and the final technical authority for Microsoft IT and product-group escalations—resolving issues that had no remaining internal escalation path.
Mentored approximately a dozen engineers and contributed to more than six internal training programs and over twenty standardized customer delivery programs; the volume and variety of customer demand directly led to requesting and shaping production features that later shipped in Exchange Online Bookings.
Served as a primary post-incident remediation resource for Microsoft’s Detection and Response Team (DART); after DART contained a global ransomware attack against a Fortune 500 transportation company, led the subsequent worldwide identity-management overhaul spanning Active Directory forests, Microsoft 365 tenants, Azure and Azure Stack deployments, and private-cloud regions across tens of thousands of endpoints and users, permanently closing the privilege-escalation and leaked-privilege lateral-movement vectors that enabled the original attack and rapidly deploying FIDO-token plus Microsoft Authenticator multi-factor authentication to the entire global user base.
Averaged one to two critical-situation escalations per week (frequently joining proactively); most notably diagnosed a Windows Server 2016 Storage Spaces Direct (S2D) bug that was causing cascading SQL Always-On, Exchange Online, Remote Desktop Services, DFS, and failover-cluster outages; the resulting global patch resolved long-standing, multi-year issues for six of twelve dedicated customers and every organization running high-availability Windows Server workloads on S2D worldwide.
Participated in the critical remediation team for a major global service outage at a hyperscale technology company, helping identify an infrastructure-as-code workflow that triggered the event, providing guidance for the rollback and permanent fix, and contributing to both customer-facing and Microsoft-internal postmortems; the internal postmortem drove backend process changes that improved geo-resiliency protections against rapid global rollouts and influenced standardized geo-resiliency and disaster-recovery planning for Premier and Unified Support customers.
Delivered customized Well-Architected Framework engagements for the complex minority of customers whose scale or operating model exceeded the standard program (ten of twelve dedicated accounts), driving nearly nine figures in multi-year Azure commitments (including one customer above eight figures), Azure Reserve Instance purchases, and multiple Unified Support renewals and expansions.
Authored and published reusable PowerShell and ARM-template assets to Microsoft’s public GitHub repositories and learn.microsoft.com (cybersecurity, identity, Azure infrastructure, Modern Workplace, and Microsoft 365); these assets were systematically linked from the AskJake.ms technical blog, which reduced repeat customer request volume and freed capacity for higher-value escalation and architecture work.
Acted as a rare broker between customer escalations and product groups; contributed multiple production features to the Outlook / Exchange Online personal Bookings experience (categories, private booking-link behavior, security and permissions for anonymous links, and Power Platform / inbox-rule integrations), all of which shipped, resulting in standing weekly check-ins requested by the product group.
Provided continuity for LACERA after leaving the earlier engagement: as their Microsoft engineer, launched Year 1 of the previously authored three-year roadmap, completed all identity and endpoint cloud-management objectives, stood up greenfield Active Directory and Microsoft 365 environments that closed the prior backdoor-account incident, designed Azure landing zones and SD-WAN foundations, and established the operational momentum that enabled the full multi-year program to finish on schedule years later.
Co-founded an elite cross-organizational “Super Pod” that grew from two engineers to nearly one hundred subscribers and more than fifty active participants within three months, overhauling Unified Support intake, triage, and communication processes at a time when backlogs had become unmanageable.
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Los Angeles County Employees Retirement Association (LACERA) · December 2020 – March 2021
Senior Cybersecurity Architect
Served as the organization’s first dedicated cybersecurity engineer and primary architect of a comprehensive three-year technology and security maturity roadmap spanning eight domains that was formally adopted by the CISO, IT leadership, and the Board; established a NIST CSF baseline at Level 1 with a formal target of Level 3 and secured a funded multi-year program that immediately opened three new security engineering roles.
Inline bullet summary
Discovered and fully remediated hidden super-privileged Active Directory backdoor accounts that held the highest possible rights—built-in administrator, domain, enterprise, and schema administrator in Active Directory, plus synchronized Global Administrator access in Microsoft 365. These accounts were invisible in standard tools, completely excluded from audit trails and authentication records, and carried suspected logic-bomb associations; they were eliminated within two weeks of discovery.
Designed and deployed Entra and Netskope across the entire organizational footprint of approximately 550–600 users and endpoints, converting the environment from zero visibility on remote endpoints (beyond legacy VPN tunnel traffic) to full visibility, full-tunnel VPN, firewall, web filtering, and endpoint security controls.
Stabilized and hardened remote access for the entire workforce during the COVID crisis, eliminating frequent unexpected downtime (previously one to two hours of partial or full impact several times per week) so that only scheduled maintenance remained; zero unexpected incidents occurred in the first quarter after implementation, restoring pre-crisis customer service metrics for the populations the organization served.
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Los Angeles County Employees Retirement Association (LACERA) · December 2020 – March 2021
Senior Cybersecurity Architect
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Served as the organization’s first dedicated cybersecurity engineer and primary architect of a comprehensive three-year technology and security maturity roadmap spanning eight domains that was formally adopted by the CISO, IT leadership, and the Board; established a NIST CSF baseline at Level 1 with a formal target of Level 3 and secured a funded multi-year program that immediately opened three new security engineering roles.
Discovered and fully remediated hidden super-privileged Active Directory backdoor accounts that held the highest possible rights—built-in administrator, domain, enterprise, and schema administrator in Active Directory, plus synchronized Global Administrator access in Microsoft 365. These accounts were invisible in standard tools, completely excluded from audit trails and authentication records, and carried suspected logic-bomb associations; they were eliminated within two weeks of discovery.
Designed and deployed Entra and Netskope across the entire organizational footprint of approximately 550–600 users and endpoints, converting the environment from zero visibility on remote endpoints (beyond legacy VPN tunnel traffic) to full visibility, full-tunnel VPN, firewall, web filtering, and endpoint security controls.
Stabilized and hardened remote access for the entire workforce during the COVID crisis, eliminating frequent unexpected downtime (previously one to two hours of partial or full impact several times per week) so that only scheduled maintenance remained; zero unexpected incidents occurred in the first quarter after implementation, restoring pre-crisis customer service metrics for the populations the organization served.
Established the initial identity, access, and visibility foundations that produced the organization’s first clear view of previously unknown shadow IT and high-risk access patterns, and initiated five formal RFP processes for core platforms (including ServiceNow, PMO tooling, and Microsoft security solutions) that locked in the next phase of the maturity program.
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City National Bank · March 2020 – July 2020
Vice President, Azure Infrastructure
Led a core infrastructure team of approximately six engineers (expanded to roughly eighteen during the crisis response), serving as the bank’s only pre-existing remote-access capability and the first group transitioned to full remote work in March 2020.
Inline bullet summary
Executed rapid remote-work enablement that moved all IT staff to remote within one week and emptied the bank’s downtown Los Angeles and New York facilities to align with the governor’s emergency closure mandate; achieved 100% workforce remote transition within 30 days, with only minor adjustments required for branch-based colleagues.
Designed and scaled corporate VPN, Microsoft Teams / Microsoft 365 collaboration, and VDI infrastructure to support the full national workforce, while implementing updated multi-factor authentication (Ping Federate + Azure AD + Microsoft Authenticator with continuous RADIUS) and Azure availability monitoring—foundational capabilities preserved for subsequent enterprise adoption.
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City National Bank · March 2020 – July 2020
Vice President, Azure Infrastructure
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Led a core infrastructure team of approximately six engineers (expanded to roughly eighteen during the crisis response), serving as the bank’s only pre-existing remote-access capability and the first group transitioned to full remote work in March 2020.
Executed rapid remote-work enablement that moved all IT staff to remote within one week and emptied the bank’s downtown Los Angeles and New York facilities to align with the governor’s emergency closure mandate; achieved 100% workforce remote transition within 30 days, with only minor adjustments required for branch-based colleagues.
Designed and scaled corporate VPN, Microsoft Teams / Microsoft 365 collaboration, and VDI infrastructure to support the full national workforce, while implementing updated multi-factor authentication (Ping Federate + Azure AD + Microsoft Authenticator with continuous RADIUS) and Azure availability monitoring—foundational capabilities preserved for subsequent enterprise adoption.
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Molina Healthcare · February 2019 – February 2020
Senior Solutions Architect (Consultant, Infosys)
Architected and led the Azure Landing Zone and hybrid-cloud migration program for a healthcare environment of approximately 16,000 production servers (≈40,000 total environments including non-production), more than 630 business applications, and a data footprint exceeding 2 petabytes; completed migration of roughly one-quarter of the footprint within the year.
Inline bullet summary
Selected the organization’s single most business-critical application—an SQL Always On cluster protecting 450 TB of data with 2.7 TB of daily transactions and one of the most complex SDLC cycles (up to 12–15 environments)—as the first major workload to move; designed and executed the full migration in four to five months, establishing a fully repeatable pattern that reduced subsequent application migrations from months to days or weeks.
Authored the majority of the Infrastructure-as-Code and orchestration frameworks that provisioned and governed all Landing Zone resources (networking, Virtual WAN, storage, gateways, firewalls, and Zero Trust network security) as well as the ongoing deployment and maintenance of the critical SQL Always On workload; integrated the frameworks into the organization’s existing Terraform processes so that operational teams experienced zero change to day-to-day maintenance and management, while end-to-end automated cutovers (including a perfectly clean production SQL Always On migration) required only human monitoring.
Treated security and compliance as first-class requirements from the outset, embedding HIPAA controls, comprehensive audit trails, and ready integration points for existing SIEM/SOAR tooling; the design received full CISO and security-team approval and satisfied 100 percent of the security organization’s stated requirements.
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Molina Healthcare · February 2019 – February 2020
Senior Solutions Architect (Consultant, Infosys)
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Architected and led the Azure Landing Zone and hybrid-cloud migration program for a healthcare environment of approximately 16,000 production servers (≈40,000 total environments including non-production), more than 630 business applications, and a data footprint exceeding 2 petabytes; completed migration of roughly one-quarter of the footprint within the year.
Selected the organization’s single most business-critical application—an SQL Always On cluster protecting 450 TB of data with 2.7 TB of daily transactions and one of the most complex SDLC cycles (up to 12–15 environments)—as the first major workload to move; designed and executed the full migration in four to five months, establishing a fully repeatable pattern that reduced subsequent application migrations from months to days or weeks.
Authored the majority of the Infrastructure-as-Code and orchestration frameworks that provisioned and governed all Landing Zone resources (networking, Virtual WAN, storage, gateways, firewalls, and Zero Trust network security) as well as the ongoing deployment and maintenance of the critical SQL Always On workload; integrated the frameworks into the organization’s existing Terraform processes so that operational teams experienced zero change to day-to-day maintenance and management, while end-to-end automated cutovers (including a perfectly clean production SQL Always On migration) required only human monitoring.
Treated security and compliance as first-class requirements from the outset, embedding HIPAA controls, comprehensive audit trails, and ready integration points for existing SIEM/SOAR tooling; the design received full CISO and security-team approval and satisfied 100 percent of the security organization’s stated requirements.
Led a combined delivery team of approximately twelve onshore and two dozen offshore Infosys consultants plus a core group of fifteen permanent Molina stakeholders, coordinating Infrastructure-as-Code work with application refactoring (including a significant SQL version upgrade) performed by team developers to make the critical workload cloud-native; the coordinated effort delivered a successful, clean migration of the organization’s most complex and business-critical application while maintaining influence across the full server, data-center, and application footprint.
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Coretek Services · August 2018 – January 2019
Senior Solutions Architect
Delivered senior solution architecture support across Microsoft-centered infrastructure, cloud, and managed-service environments, bridging hands-on systems engineering with later regulated cloud migration and security architecture work.
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Obsidian Availability Solutions · September 2016 – December 2018
Principal Consultant
Provided principal-level consulting across infrastructure availability, modernization, and customer technical leadership, strengthening the continuity between engineering lead roles and later enterprise architecture engagements.
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Orion Technology Services · June 2015 – August 2016
Senior Solutions Engineer, Engineering Team Lead
Led senior solution-engineering work and team-level technical execution across customer infrastructure environments, building the delivery and escalation habits that later carried into principal architecture roles.
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Detroit IT / Core 3 Solutions · June 2014 – February 2015
Senior Systems Administrator
Supported and administered customer infrastructure environments in a managed-services setting, combining hands-on systems operations, escalation response, and durable client-facing technical support.
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Detroit Country Day School · June 2013 – June 2014
Senior Systems Analyst, Helpdesk Lead
Led helpdesk and systems-analysis work for an education environment, balancing responsive support, endpoint operations, and practical infrastructure upkeep for faculty, staff, and students.
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University of Michigan, Information & Technology Services · June 2011 – September 2012
Systems Analyst
Supported systems-analysis and information-technology service work in a large university environment, developing early habits around documentation, service reliability, and cross-functional technical support.
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Battery Giant / Energy Products · January 2007 – December 2010
Information Technology Specialist
Provided hands-on information-technology support for business operations, combining systems troubleshooting, user support, and practical infrastructure upkeep during the early phase of the technology career path.
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Detroit Country Day School · June 2005 – August 2006
Systems Analyst
Supported education-sector systems and user needs in an early technical role, establishing practical foundations in support, operations, and reliable service delivery.
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Skills
AI / LLM Safety & Red Teaming
Deterministic guardrails, immutable attribution, continuous red-team/blue-team exercises, adversarial testing of safety controls, model- and platform-agnostic XLM (LLM/SLM) orchestration, MCP toolkits, Azure AI Foundry, Ollama/local models, hybrid multi-model routing, token optimization, AI-assisted development guardrails
Identity & Privileged Access
Microsoft Entra ID / Azure AD, Privileged Identity Management (PIM), Just-in-Time access, Conditional Access, FIDO / MFA, Hold-Your-Own-Key (HYOK) cryptography, RBAC & least-privilege design, Active Directory (schema-level), identity governance, Netskope / CASB patterns
Cybersecurity Architecture & Operations
Zero Trust, Microsoft Defender / Purview, Pentera, SIEM / SOAR, SASE, XDR & vulnerability management, endpoint protection, incident response & post-incident remediation, privileged-access overhauls, shadow IT discovery, change-integrated security scanning
Cloud & Infrastructure Architecture
Azure Landing Zones, Virtual WAN, Azure Stack, hybrid cloud, Well-Architected Framework, AWS, private cloud / bare metal / OpenStack, geo-resiliency, high-availability patterns, vendor-agnostic infrastructure schemas
Infrastructure as Code & DevOps
Terraform, ARM / Bicep, PowerShell, GitHub, Azure DevOps, CI/CD pipelines, Infrastructure-as-Code engines, repository governance, full lifecycle automation, SecOps automation
Languages & Data Systems
Rust, Python, C# / .NET, Node.js / Next.js, PowerShell, SQL (multiple dialects), R, C/FFI; Microsoft SQL Server Always On, PostgreSQL, MySQL, Cosmos DB / MongoDB, Oracle, large-scale (petabyte-class) data environments, live interconversion & normalization
Networking, Storage & Core Infrastructure
SD-WAN / SDN, Virtual networking & firewalls, Storage Spaces Direct (S2D), DFS, Windows Failover Clustering, VDI, VPN scale-out, Active Directory infrastructure
Compliance & Governance
NIST CSF 2.0, CJIS, HIPAA, securities-regulation environments, audit automation, enterprise architecture review boards, GRC / ServiceNow integration, SDLC policy enforcement
Microsoft 365 & Modern Workplace
Teams, Exchange Online, SharePoint / OneDrive, Bookings, Conditional Access for M365, large-scale remote-work enablement
Additional
MSP and ITIL service delivery models, cross-functional & executive engagement, project and program management & SCRUM leadership, mentoring & technical training program development
Professional profile for technology leadership, Bedrock-backed delivery, production work, and supporting resources.
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## Professional Experience | Ask Jake

URL: https://askjake.pro/resume/workhistory/
Summary: Professional profile and interactive resume.

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IT Roles
IT, Cybersecurity, and AI Systems Resume
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Project Roles
Project, Contract, and Bedrock Engagements
Engagement Fit
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California Cattle Dogs
Igneous Corporation
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Professional Experience
Review Jake’s technology, cybersecurity, AI systems, consulting, and early-career experience in reverse chronological order. Each page is written for screening conversations: scope, operating context, and outcomes first.
Experience Index
#
Experience
Page
1
Scoria
Scoria
2
Bedrock
Bedrock
3
LACERA 2023
LACERA-23
4
Wells Fargo
Wells-Fargo
5
Microsoft
Microsoft
6
LACERA 2021
LACERA-21
7
CNB
CNB
8
Molina
Molina
9
Coretek
Coretek
10
Obsidian
Obsidian
11
Orion
Orion
12
Detroit IT
DetroitIT
13
DCDS 2014
DCDS-14
14
UMich
UMich
15
Battery Giant
Battery-Giant
16
DCDS 2004
DCDS-04
Role History
Scoria Software Solutions · March 2025 – Present
Founder & Principal Software Architect
Designed every tool to operate inside explicit, deterministic guardrails with codified approval and immutable attribution for any divergence, producing clearer audit trails, faster incident response (seconds or milliseconds instead of minutes), and a 1–2 order-of-magnitude reduction in attempts to bypass safety controls.
Inline bullet summary
Reduced false positives by more than 50% (reaching over 95% in mature deployments) and cut human-intervention escalations from 20–30 per month to roughly one per quarter at one client, freeing security specialists to resume long-shelved SASE work.
Built the XLM engine and MCP toolkit family that turns a single prompt into a complete, deterministic, multi-platform application stack while remaining fully model- and platform-agnostic, enabling early adopters to collapse POC cycles from months to weeks, double win rates, and increase inbound leads tenfold.
Made the suite model- and platform-agnostic so the same tools run interchangeably across consumer apps, enterprise platforms, Azure AI Foundry, Ollama, and local models; one customer cut Azure spend 65% while dropping application latency from 3–5 seconds to 10–150 ms.
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Scoria Software Solutions · March 2025 – Present
Founder & Principal Software Architect
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Designed every tool to operate inside explicit, deterministic guardrails with codified approval and immutable attribution for any divergence, producing clearer audit trails, faster incident response (seconds or milliseconds instead of minutes), and a 1–2 order-of-magnitude reduction in attempts to bypass safety controls.
Reduced false positives by more than 50% (reaching over 95% in mature deployments) and cut human-intervention escalations from 20–30 per month to roughly one per quarter at one client, freeing security specialists to resume long-shelved SASE work.
Built the XLM engine and MCP toolkit family that turns a single prompt into a complete, deterministic, multi-platform application stack while remaining fully model- and platform-agnostic, enabling early adopters to collapse POC cycles from months to weeks, double win rates, and increase inbound leads tenfold.
Made the suite model- and platform-agnostic so the same tools run interchangeably across consumer apps, enterprise platforms, Azure AI Foundry, Ollama, and local models; one customer cut Azure spend 65% while dropping application latency from 3–5 seconds to 10–150 ms.
Created the DevOps orchestration engine with built-in AI-development guardrails that reduced technical debt 65–95% of the codebase and compressed feature and patch delivery from weeks or months to days or hours, supporting daily stable releases at one client.
Developed a single canonical JSON schema front-end engine that deploys cohesive applications across web, native mobile, desktop, APIs, CLIs, and MCP toolkits, reducing each interface’s codebase 25–30% through shared components and enabling one team to manage all interfaces instead of dedicated teams per platform.
Built the vendor- and OS-agnostic infrastructure engine spanning Azure, AWS, private cloud, bare metal, and OpenStack, enabling consistent portable deployments and stronger vendor negotiation leverage that contributed to the observed 65% cloud-cost reduction.
Engineered the back-end data engine for live, byte-perfect interconversion and normalization across major relational, document, and file formats, allowing agents to work exclusively in JSON and eliminating the token overhead normally spent on formatting and translation.
Designed and implemented a proprietary Rust conversion engine delivering byte-perfect bidirectional Markdown/MDX ↔ DOCX/PDF translation, eliminating branding and styling errors and collapsing white-paper and sales-collateral production from 1–2 weeks to 1–2 days (more than half same-day including human review).
Reduced token consumption in LLM-driven document generation by 60–90% across four workflow steps, enabling models to produce publication-ready output with zero post-processing.
Marketed and deployed the suite to technology companies, MSPs, and consulting firms, enabling functional hands-on POCs before competitors could pitch, single-source vendor status on multiple public-sector bids, 20–40% lower delivery cost to end customers without eroding margins, and significantly accelerated revenue recognition.
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Bedrock Information Systems LLC · January 2019 – Present
Principal Architect
Established NIST CSF 2.0 Tier 3 (Repeatable) as the new baseline for onboarded systems across all core functions, replacing prior Tier 1 awareness-level practices and enabling automated, single-click audit reporting that reduced typical municipal IT audit effort from 40–120 staff hours to under 30 minutes.
Inline bullet summary
Delivered measurable advances in CJIS compliance for multiple public-sector customers, strengthening security controls while reducing administrative burden on sworn officers by 1–2 hours per day and allowing more time for street-level public safety work.
Led a Microsoft Teams implementation for a municipal customer that expanded into a five-year city-wide AI adoption roadmap, aligning 26 major IT priorities across modernization, security enhancement, compliance enforcement, user training, AI adoption, and legacy phase-out; projected initial ROI within 6–8 months and full ROI by year three, with seven-figure annual savings expected from year four onward.
Built and deployed a custom microfilm digitization tool that converted more than a century of legacy government records (dating to the 1800s) into OCR/ICR-optimized, PDF/A-compliant digital assets with full metadata in a single 21-hour continuous run—collapsing an estimated 10-year multi-person full-time effort—and reduced pre-digital public records request turnaround from weeks or months to days or hours.
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Bedrock Information Systems LLC · January 2019 – Present
Principal Architect
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Established NIST CSF 2.0 Tier 3 (Repeatable) as the new baseline for onboarded systems across all core functions, replacing prior Tier 1 awareness-level practices and enabling automated, single-click audit reporting that reduced typical municipal IT audit effort from 40–120 staff hours to under 30 minutes.
Delivered measurable advances in CJIS compliance for multiple public-sector customers, strengthening security controls while reducing administrative burden on sworn officers by 1–2 hours per day and allowing more time for street-level public safety work.
Led a Microsoft Teams implementation for a municipal customer that expanded into a five-year city-wide AI adoption roadmap, aligning 26 major IT priorities across modernization, security enhancement, compliance enforcement, user training, AI adoption, and legacy phase-out; projected initial ROI within 6–8 months and full ROI by year three, with seven-figure annual savings expected from year four onward.
Built and deployed a custom microfilm digitization tool that converted more than a century of legacy government records (dating to the 1800s) into OCR/ICR-optimized, PDF/A-compliant digital assets with full metadata in a single 21-hour continuous run—collapsing an estimated 10-year multi-person full-time effort—and reduced pre-digital public records request turnaround from weeks or months to days or hours.
Applied structured guardrails and deterministic processes to AI-assisted development, enabling non-developer infrastructure and application engineers to safely expand into development work; accelerated project timelines 50–75%, allowed teams of 2–3 to deliver what previously required teams of 6–12, eliminated engineer overtime (previously 50–60 hours/week), and increased per-engineer revenue and profitability while expanding overall market footprint without added headcount.
Directed a large-scale public-sector MDM migration completed in 45 days with one part-time engineer (versus a prior 6–9 month estimate requiring five engineers), achieving 100% success, zero data loss or service interruption, and only five support requests from a 2,300-user organization after a 15-minute training session.
Designed and operated Azure DevOps and GitHub-based CI/CD pipelines and repository standards that automated deployment and release management for multi-environment application fleets while embedding security and compliance requirements as first-class, non-negotiable constraints alongside functional and budgetary needs.
Provided architectural leadership for secure web and application solutions across internal and client environments, expanding Bedrock’s capabilities from family-office technology support into a full managed-service provider model serving public-sector and regulated clients while consistently managing concurrent teams averaging 6–12 people.
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Los Angeles County Employees Retirement Association (LACERA) · August 2023 – June 2024
Principal Cybersecurity Architect
Led a five-person dedicated cybersecurity engineering team as the senior-most technical authority under the CISO, shifting the team from reactive whack-a-mole on user reports and Netskope alerts to consistent daily workflows focused on fundamentals and holistic remediation; user-submitted incidents and business disruptions fell from dozens per day to a handful per week, while GRC moved from constant chasing of IT staff to dashboard-driven work, reducing audit compliance effort from a dedicated full-time auditor to a monthly inter-team checkpoint with largely automated report generation.
Inline bullet summary
Implemented Entra Privileged Identity Management with Just-in-Time access, eliminating 45 standing privileged accounts and all persistent admin access except a monitored break-glass account, while unifying a single audit trail and introducing M-of-N controls integrated with change management.
Stopped a successful phishing compromise of a high-value, high-privilege executive account with zero data extraction, zero lateral movement, and no impact to business systems, validating the effectiveness of the new privileged access and monitoring controls.
Deployed Pentera as a continuous red-team capability that initially surfaced hundreds of findings (thousands when correlated with Defender), consolidated after MITRE-aligned triage to approximately 360 actionable items; Critical and High severity issues (roughly 10–15 percent of the total) were closed within the first month’s change cycles, and the residual backlog was driven down to an average of 10–12 active findings, with zero-day exposures typically detected within 1–24 hours of CVE assignment and more than 80 percent remediated inside a single change cycle.
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Los Angeles County Employees Retirement Association (LACERA) · August 2023 – June 2024
Principal Cybersecurity Architect
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Led a five-person dedicated cybersecurity engineering team as the senior-most technical authority under the CISO, shifting the team from reactive whack-a-mole on user reports and Netskope alerts to consistent daily workflows focused on fundamentals and holistic remediation; user-submitted incidents and business disruptions fell from dozens per day to a handful per week, while GRC moved from constant chasing of IT staff to dashboard-driven work, reducing audit compliance effort from a dedicated full-time auditor to a monthly inter-team checkpoint with largely automated report generation.
Implemented Entra Privileged Identity Management with Just-in-Time access, eliminating 45 standing privileged accounts and all persistent admin access except a monitored break-glass account, while unifying a single audit trail and introducing M-of-N controls integrated with change management.
Stopped a successful phishing compromise of a high-value, high-privilege executive account with zero data extraction, zero lateral movement, and no impact to business systems, validating the effectiveness of the new privileged access and monitoring controls.
Deployed Pentera as a continuous red-team capability that initially surfaced hundreds of findings (thousands when correlated with Defender), consolidated after MITRE-aligned triage to approximately 360 actionable items; Critical and High severity issues (roughly 10–15 percent of the total) were closed within the first month’s change cycles, and the residual backlog was driven down to an average of 10–12 active findings, with zero-day exposures typically detected within 1–24 hours of CVE assignment and more than 80 percent remediated inside a single change cycle.
Paired Pentera (red team) with the Microsoft Defender / Purview suite (blue team) to institutionalize regular red-team / blue-team war-game exercises, producing a two-order-of-magnitude drop in Defender events (from hundreds of thousands to thousands per week across the enterprise) and closing nearly all historical vulnerabilities within one quarter of joint operation.
Integrated security tooling and processes into existing fire-drill and disaster-recovery exercises, creating a unified operational cadence that enabled full business continuity during a real high-privilege account lockdown with zero impact to internal users, external consumers, or public-facing services.
Led RFP, demonstration, and proof-of-concept processes for SIEM, SOAR, and SASE platforms while simultaneously advancing the organization’s compliance maturity more than 30 percent across key frameworks through prioritized controls and programmatic governance.
Drove ServiceNow-based GRC and change-management integration that increased legitimate change tickets from a handful per month to dozens per week, established a weekly Change Review Board with security as an equal participant, and reduced change delivery cycles from weeks to days or hours with almost no post-change security regressions.
Delivered real-time security dashboards and live monitoring that compressed project charter and board-approval cycles from multi-quarter processes to a standard monthly cadence, unlocking faster budget and resource decisions and organization-wide visibility into posture and progress.
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Wells Fargo Bank · July 2022 – July 2023
Senior Cybersecurity Architect
Led the Service Enablement Task Force that validated and approved secure architecture and infrastructure blueprints across 128 cloud resource provider types, creating a library of pre-approved patterns that allowed thousands of downstream business applications to adopt standardized designs and largely eliminated the need for custom infrastructure architecture.
Inline bullet summary
Accelerated security and infrastructure review cycles from an average of 3–12 application approvals per month to 40–50 completed reviews per week, unblocking the bank’s first successful large-scale public-cloud migration program after multiple prior failed attempts and enabling application teams to move into Azure architectures in volume for the first time in years.
Designed and implemented multi-layered Hold-Your-Own-Key (HYOK) cryptography with external key providers that eliminated all third-party cryptographic dependencies and delivered 100% bank-controlled operations with zero exceptions; this removed an entire class of key-management risk, strengthened audit posture under high securities-regulation and FISA scrutiny, and served as a decisive requirement that finally unblocked enterprise cloud adoption.
Developed SDLC policy-enforcement roadmaps that shifted the organization from an exception-driven culture to standardized architecture selection; application teams’ effort dropped from dozens of hours spread over weeks or months to roughly one to two hours of asynchronous work, while security and infrastructure teams achieved substantially higher output volume with near-universal consistency of results.
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Wells Fargo Bank · July 2022 – July 2023
Senior Cybersecurity Architect
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Led the Service Enablement Task Force that validated and approved secure architecture and infrastructure blueprints across 128 cloud resource provider types, creating a library of pre-approved patterns that allowed thousands of downstream business applications to adopt standardized designs and largely eliminated the need for custom infrastructure architecture.
Accelerated security and infrastructure review cycles from an average of 3–12 application approvals per month to 40–50 completed reviews per week, unblocking the bank’s first successful large-scale public-cloud migration program after multiple prior failed attempts and enabling application teams to move into Azure architectures in volume for the first time in years.
Designed and implemented multi-layered Hold-Your-Own-Key (HYOK) cryptography with external key providers that eliminated all third-party cryptographic dependencies and delivered 100% bank-controlled operations with zero exceptions; this removed an entire class of key-management risk, strengthened audit posture under high securities-regulation and FISA scrutiny, and served as a decisive requirement that finally unblocked enterprise cloud adoption.
Developed SDLC policy-enforcement roadmaps that shifted the organization from an exception-driven culture to standardized architecture selection; application teams’ effort dropped from dozens of hours spread over weeks or months to roughly one to two hours of asynchronous work, while security and infrastructure teams achieved substantially higher output volume with near-universal consistency of results.
Operated as a cross-functional cybersecurity resource influencing groups of 12 to 100+ engineers, GRC specialists, product teams, and cryptography experts; drove the senior-most executive decision to select the cloud provider and compel organization-wide adoption, eliminating longstanding resistance and entire categories of security and compliance risk across tens of thousands of endpoints and approximately 12,000 ATMs globally.
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Microsoft Corporation · March 2021 – November 2021
Senior Customer Engineer, Global Tech Team
Operated as a Senior Customer Engineer on the elite Global Tech Team supporting Fortune 500, U.S. government, Microsoft internal, and high-technology customers; managed 37 dedicated accounts (12 persistent for the full tenure) while serving as a broader escalation resource and the final technical authority for Microsoft IT and product-group escalations—resolving issues that had no remaining internal escalation path.
Inline bullet summary
Mentored approximately a dozen engineers and contributed to more than six internal training programs and over twenty standardized customer delivery programs; the volume and variety of customer demand directly led to requesting and shaping production features that later shipped in Exchange Online Bookings.
Served as a primary post-incident remediation resource for Microsoft’s Detection and Response Team (DART); after DART contained a global ransomware attack against a Fortune 500 transportation company, led the subsequent worldwide identity-management overhaul spanning Active Directory forests, Microsoft 365 tenants, Azure and Azure Stack deployments, and private-cloud regions across tens of thousands of endpoints and users, permanently closing the privilege-escalation and leaked-privilege lateral-movement vectors that enabled the original attack and rapidly deploying FIDO-token plus Microsoft Authenticator multi-factor authentication to the entire global user base.
Averaged one to two critical-situation escalations per week (frequently joining proactively); most notably diagnosed a Windows Server 2016 Storage Spaces Direct (S2D) bug that was causing cascading SQL Always-On, Exchange Online, Remote Desktop Services, DFS, and failover-cluster outages; the resulting global patch resolved long-standing, multi-year issues for six of twelve dedicated customers and every organization running high-availability Windows Server workloads on S2D worldwide.
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Microsoft Corporation · March 2021 – November 2021
Senior Customer Engineer, Global Tech Team
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Operated as a Senior Customer Engineer on the elite Global Tech Team supporting Fortune 500, U.S. government, Microsoft internal, and high-technology customers; managed 37 dedicated accounts (12 persistent for the full tenure) while serving as a broader escalation resource and the final technical authority for Microsoft IT and product-group escalations—resolving issues that had no remaining internal escalation path.
Mentored approximately a dozen engineers and contributed to more than six internal training programs and over twenty standardized customer delivery programs; the volume and variety of customer demand directly led to requesting and shaping production features that later shipped in Exchange Online Bookings.
Served as a primary post-incident remediation resource for Microsoft’s Detection and Response Team (DART); after DART contained a global ransomware attack against a Fortune 500 transportation company, led the subsequent worldwide identity-management overhaul spanning Active Directory forests, Microsoft 365 tenants, Azure and Azure Stack deployments, and private-cloud regions across tens of thousands of endpoints and users, permanently closing the privilege-escalation and leaked-privilege lateral-movement vectors that enabled the original attack and rapidly deploying FIDO-token plus Microsoft Authenticator multi-factor authentication to the entire global user base.
Averaged one to two critical-situation escalations per week (frequently joining proactively); most notably diagnosed a Windows Server 2016 Storage Spaces Direct (S2D) bug that was causing cascading SQL Always-On, Exchange Online, Remote Desktop Services, DFS, and failover-cluster outages; the resulting global patch resolved long-standing, multi-year issues for six of twelve dedicated customers and every organization running high-availability Windows Server workloads on S2D worldwide.
Participated in the critical remediation team for a major global service outage at a hyperscale technology company, helping identify an infrastructure-as-code workflow that triggered the event, providing guidance for the rollback and permanent fix, and contributing to both customer-facing and Microsoft-internal postmortems; the internal postmortem drove backend process changes that improved geo-resiliency protections against rapid global rollouts and influenced standardized geo-resiliency and disaster-recovery planning for Premier and Unified Support customers.
Delivered customized Well-Architected Framework engagements for the complex minority of customers whose scale or operating model exceeded the standard program (ten of twelve dedicated accounts), driving nearly nine figures in multi-year Azure commitments (including one customer above eight figures), Azure Reserve Instance purchases, and multiple Unified Support renewals and expansions.
Authored and published reusable PowerShell and ARM-template assets to Microsoft’s public GitHub repositories and learn.microsoft.com (cybersecurity, identity, Azure infrastructure, Modern Workplace, and Microsoft 365); these assets were systematically linked from the AskJake.ms technical blog, which reduced repeat customer request volume and freed capacity for higher-value escalation and architecture work.
Acted as a rare broker between customer escalations and product groups; contributed multiple production features to the Outlook / Exchange Online personal Bookings experience (categories, private booking-link behavior, security and permissions for anonymous links, and Power Platform / inbox-rule integrations), all of which shipped, resulting in standing weekly check-ins requested by the product group.
Provided continuity for LACERA after leaving the earlier engagement: as their Microsoft engineer, launched Year 1 of the previously authored three-year roadmap, completed all identity and endpoint cloud-management objectives, stood up greenfield Active Directory and Microsoft 365 environments that closed the prior backdoor-account incident, designed Azure landing zones and SD-WAN foundations, and established the operational momentum that enabled the full multi-year program to finish on schedule years later.
Co-founded an elite cross-organizational “Super Pod” that grew from two engineers to nearly one hundred subscribers and more than fifty active participants within three months, overhauling Unified Support intake, triage, and communication processes at a time when backlogs had become unmanageable.
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Los Angeles County Employees Retirement Association (LACERA) · December 2020 – March 2021
Senior Cybersecurity Architect
Served as the organization’s first dedicated cybersecurity engineer and primary architect of a comprehensive three-year technology and security maturity roadmap spanning eight domains that was formally adopted by the CISO, IT leadership, and the Board; established a NIST CSF baseline at Level 1 with a formal target of Level 3 and secured a funded multi-year program that immediately opened three new security engineering roles.
Inline bullet summary
Discovered and fully remediated hidden super-privileged Active Directory backdoor accounts that held the highest possible rights—built-in administrator, domain, enterprise, and schema administrator in Active Directory, plus synchronized Global Administrator access in Microsoft 365. These accounts were invisible in standard tools, completely excluded from audit trails and authentication records, and carried suspected logic-bomb associations; they were eliminated within two weeks of discovery.
Designed and deployed Entra and Netskope across the entire organizational footprint of approximately 550–600 users and endpoints, converting the environment from zero visibility on remote endpoints (beyond legacy VPN tunnel traffic) to full visibility, full-tunnel VPN, firewall, web filtering, and endpoint security controls.
Stabilized and hardened remote access for the entire workforce during the COVID crisis, eliminating frequent unexpected downtime (previously one to two hours of partial or full impact several times per week) so that only scheduled maintenance remained; zero unexpected incidents occurred in the first quarter after implementation, restoring pre-crisis customer service metrics for the populations the organization served.
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Los Angeles County Employees Retirement Association (LACERA) · December 2020 – March 2021
Senior Cybersecurity Architect
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Served as the organization’s first dedicated cybersecurity engineer and primary architect of a comprehensive three-year technology and security maturity roadmap spanning eight domains that was formally adopted by the CISO, IT leadership, and the Board; established a NIST CSF baseline at Level 1 with a formal target of Level 3 and secured a funded multi-year program that immediately opened three new security engineering roles.
Discovered and fully remediated hidden super-privileged Active Directory backdoor accounts that held the highest possible rights—built-in administrator, domain, enterprise, and schema administrator in Active Directory, plus synchronized Global Administrator access in Microsoft 365. These accounts were invisible in standard tools, completely excluded from audit trails and authentication records, and carried suspected logic-bomb associations; they were eliminated within two weeks of discovery.
Designed and deployed Entra and Netskope across the entire organizational footprint of approximately 550–600 users and endpoints, converting the environment from zero visibility on remote endpoints (beyond legacy VPN tunnel traffic) to full visibility, full-tunnel VPN, firewall, web filtering, and endpoint security controls.
Stabilized and hardened remote access for the entire workforce during the COVID crisis, eliminating frequent unexpected downtime (previously one to two hours of partial or full impact several times per week) so that only scheduled maintenance remained; zero unexpected incidents occurred in the first quarter after implementation, restoring pre-crisis customer service metrics for the populations the organization served.
Established the initial identity, access, and visibility foundations that produced the organization’s first clear view of previously unknown shadow IT and high-risk access patterns, and initiated five formal RFP processes for core platforms (including ServiceNow, PMO tooling, and Microsoft security solutions) that locked in the next phase of the maturity program.
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City National Bank · March 2020 – July 2020
Vice President, Azure Infrastructure
Led a core infrastructure team of approximately six engineers (expanded to roughly eighteen during the crisis response), serving as the bank’s only pre-existing remote-access capability and the first group transitioned to full remote work in March 2020.
Inline bullet summary
Executed rapid remote-work enablement that moved all IT staff to remote within one week and emptied the bank’s downtown Los Angeles and New York facilities to align with the governor’s emergency closure mandate; achieved 100% workforce remote transition within 30 days, with only minor adjustments required for branch-based colleagues.
Designed and scaled corporate VPN, Microsoft Teams / Microsoft 365 collaboration, and VDI infrastructure to support the full national workforce, while implementing updated multi-factor authentication (Ping Federate + Azure AD + Microsoft Authenticator with continuous RADIUS) and Azure availability monitoring—foundational capabilities preserved for subsequent enterprise adoption.
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City National Bank · March 2020 – July 2020
Vice President, Azure Infrastructure
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Led a core infrastructure team of approximately six engineers (expanded to roughly eighteen during the crisis response), serving as the bank’s only pre-existing remote-access capability and the first group transitioned to full remote work in March 2020.
Executed rapid remote-work enablement that moved all IT staff to remote within one week and emptied the bank’s downtown Los Angeles and New York facilities to align with the governor’s emergency closure mandate; achieved 100% workforce remote transition within 30 days, with only minor adjustments required for branch-based colleagues.
Designed and scaled corporate VPN, Microsoft Teams / Microsoft 365 collaboration, and VDI infrastructure to support the full national workforce, while implementing updated multi-factor authentication (Ping Federate + Azure AD + Microsoft Authenticator with continuous RADIUS) and Azure availability monitoring—foundational capabilities preserved for subsequent enterprise adoption.
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Molina Healthcare · February 2019 – February 2020
Senior Solutions Architect (Consultant, Infosys)
Architected and led the Azure Landing Zone and hybrid-cloud migration program for a healthcare environment of approximately 16,000 production servers (≈40,000 total environments including non-production), more than 630 business applications, and a data footprint exceeding 2 petabytes; completed migration of roughly one-quarter of the footprint within the year.
Inline bullet summary
Selected the organization’s single most business-critical application—an SQL Always On cluster protecting 450 TB of data with 2.7 TB of daily transactions and one of the most complex SDLC cycles (up to 12–15 environments)—as the first major workload to move; designed and executed the full migration in four to five months, establishing a fully repeatable pattern that reduced subsequent application migrations from months to days or weeks.
Authored the majority of the Infrastructure-as-Code and orchestration frameworks that provisioned and governed all Landing Zone resources (networking, Virtual WAN, storage, gateways, firewalls, and Zero Trust network security) as well as the ongoing deployment and maintenance of the critical SQL Always On workload; integrated the frameworks into the organization’s existing Terraform processes so that operational teams experienced zero change to day-to-day maintenance and management, while end-to-end automated cutovers (including a perfectly clean production SQL Always On migration) required only human monitoring.
Treated security and compliance as first-class requirements from the outset, embedding HIPAA controls, comprehensive audit trails, and ready integration points for existing SIEM/SOAR tooling; the design received full CISO and security-team approval and satisfied 100 percent of the security organization’s stated requirements.
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Molina Healthcare · February 2019 – February 2020
Senior Solutions Architect (Consultant, Infosys)
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Architected and led the Azure Landing Zone and hybrid-cloud migration program for a healthcare environment of approximately 16,000 production servers (≈40,000 total environments including non-production), more than 630 business applications, and a data footprint exceeding 2 petabytes; completed migration of roughly one-quarter of the footprint within the year.
Selected the organization’s single most business-critical application—an SQL Always On cluster protecting 450 TB of data with 2.7 TB of daily transactions and one of the most complex SDLC cycles (up to 12–15 environments)—as the first major workload to move; designed and executed the full migration in four to five months, establishing a fully repeatable pattern that reduced subsequent application migrations from months to days or weeks.
Authored the majority of the Infrastructure-as-Code and orchestration frameworks that provisioned and governed all Landing Zone resources (networking, Virtual WAN, storage, gateways, firewalls, and Zero Trust network security) as well as the ongoing deployment and maintenance of the critical SQL Always On workload; integrated the frameworks into the organization’s existing Terraform processes so that operational teams experienced zero change to day-to-day maintenance and management, while end-to-end automated cutovers (including a perfectly clean production SQL Always On migration) required only human monitoring.
Treated security and compliance as first-class requirements from the outset, embedding HIPAA controls, comprehensive audit trails, and ready integration points for existing SIEM/SOAR tooling; the design received full CISO and security-team approval and satisfied 100 percent of the security organization’s stated requirements.
Led a combined delivery team of approximately twelve onshore and two dozen offshore Infosys consultants plus a core group of fifteen permanent Molina stakeholders, coordinating Infrastructure-as-Code work with application refactoring (including a significant SQL version upgrade) performed by team developers to make the critical workload cloud-native; the coordinated effort delivered a successful, clean migration of the organization’s most complex and business-critical application while maintaining influence across the full server, data-center, and application footprint.
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Coretek Services · August 2018 – January 2019
Senior Solutions Architect
Delivered senior solution architecture support across Microsoft-centered infrastructure, cloud, and managed-service environments, bridging hands-on systems engineering with later regulated cloud migration and security architecture work.
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Obsidian Availability Solutions · September 2016 – December 2018
Principal Consultant
Provided principal-level consulting across infrastructure availability, modernization, and customer technical leadership, strengthening the continuity between engineering lead roles and later enterprise architecture engagements.
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Orion Technology Services · June 2015 – August 2016
Senior Solutions Engineer, Engineering Team Lead
Led senior solution-engineering work and team-level technical execution across customer infrastructure environments, building the delivery and escalation habits that later carried into principal architecture roles.
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Detroit IT / Core 3 Solutions · June 2014 – February 2015
Senior Systems Administrator
Supported and administered customer infrastructure environments in a managed-services setting, combining hands-on systems operations, escalation response, and durable client-facing technical support.
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Detroit Country Day School · June 2013 – June 2014
Senior Systems Analyst, Helpdesk Lead
Led helpdesk and systems-analysis work for an education environment, balancing responsive support, endpoint operations, and practical infrastructure upkeep for faculty, staff, and students.
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University of Michigan, Information & Technology Services · June 2011 – September 2012
Systems Analyst
Supported systems-analysis and information-technology service work in a large university environment, developing early habits around documentation, service reliability, and cross-functional technical support.
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Battery Giant / Energy Products · January 2007 – December 2010
Information Technology Specialist
Provided hands-on information-technology support for business operations, combining systems troubleshooting, user support, and practical infrastructure upkeep during the early phase of the technology career path.
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Detroit Country Day School · June 2005 – August 2006
Systems Analyst
Supported education-sector systems and user needs in an early technical role, establishing practical foundations in support, operations, and reliable service delivery.
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## Information Technology Specialist | Ask Jake

URL: https://askjake.pro/resume/workhistory/Battery-Giant/
Summary: Information Technology Specialist at Battery Giant / Energy Products.

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Information Technology Specialist
Battery Giant / Energy Products
| January 2007 – December 2010
Role Summary
Early information-technology specialist role supporting business operations, systems, and practical troubleshooting. This role anchors the beginning of the professional technology timeline and shows the operational foundation beneath later enterprise and regulated-environment work.
Provided hands-on information-technology support for business operations, combining systems troubleshooting, user support, and practical infrastructure upkeep during the early phase of the technology career path.
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## Principal Architect | Ask Jake

URL: https://askjake.pro/resume/workhistory/Bedrock/
Summary: Principal Architect at Bedrock Information Systems LLC.

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Principal Architect
Bedrock Information Systems LLC
| January 2019 – Present
Role Summary
Principal architecture and delivery leadership across municipal, regulated, and managed-service environments. This role is the clearest evidence for contract, project, and advisory work: security maturity, CJIS and NIST alignment, AI adoption planning, records modernization, MDM migration, DevOps standards, and practical delivery with small teams under public-sector constraints.
Established NIST CSF 2.0 Tier 3 (Repeatable) as the new baseline for onboarded systems across all core functions, replacing prior Tier 1 awareness-level practices and enabling automated, single-click audit reporting that reduced typical municipal IT audit effort from 40–120 staff hours to under 30 minutes.
Delivered measurable advances in CJIS compliance for multiple public-sector customers, strengthening security controls while reducing administrative burden on sworn officers by 1–2 hours per day and allowing more time for street-level public safety work.
Led a Microsoft Teams implementation for a municipal customer that expanded into a five-year city-wide AI adoption roadmap, aligning 26 major IT priorities across modernization, security enhancement, compliance enforcement, user training, AI adoption, and legacy phase-out; projected initial ROI within 6–8 months and full ROI by year three, with seven-figure annual savings expected from year four onward.
Built and deployed a custom microfilm digitization tool that converted more than a century of legacy government records (dating to the 1800s) into OCR/ICR-optimized, PDF/A-compliant digital assets with full metadata in a single 21-hour continuous run—collapsing an estimated 10-year multi-person full-time effort—and reduced pre-digital public records request turnaround from weeks or months to days or hours.
Applied structured guardrails and deterministic processes to AI-assisted development, enabling non-developer infrastructure and application engineers to safely expand into development work; accelerated project timelines 50–75%, allowed teams of 2–3 to deliver what previously required teams of 6–12, eliminated engineer overtime (previously 50–60 hours/week), and increased per-engineer revenue and profitability while expanding overall market footprint without added headcount.
Directed a large-scale public-sector MDM migration completed in 45 days with one part-time engineer (versus a prior 6–9 month estimate requiring five engineers), achieving 100% success, zero data loss or service interruption, and only five support requests from a 2,300-user organization after a 15-minute training session.
Designed and operated Azure DevOps and GitHub-based CI/CD pipelines and repository standards that automated deployment and release management for multi-environment application fleets while embedding security and compliance requirements as first-class, non-negotiable constraints alongside functional and budgetary needs.
Provided architectural leadership for secure web and application solutions across internal and client environments, expanding Bedrock’s capabilities from family-office technology support into a full managed-service provider model serving public-sector and regulated clients while consistently managing concurrent teams averaging 6–12 people.
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## Vice President, Azure Infrastructure | Ask Jake

URL: https://askjake.pro/resume/workhistory/CNB/
Summary: Vice President, Azure Infrastructure at City National Bank.

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Vice President, Azure Infrastructure
City National Bank
| March 2020 – July 2020
Role Summary
Infrastructure leadership role during the first COVID remote-work surge at a national bank. The clearest signal is rapid workforce enablement under emergency constraints: VPN, Microsoft 365 collaboration, VDI, Azure availability monitoring, MFA modernization, and team leadership during a compressed operational transition.
Led a core infrastructure team of approximately six engineers (expanded to roughly eighteen during the crisis response), serving as the bank’s only pre-existing remote-access capability and the first group transitioned to full remote work in March 2020.
Executed rapid remote-work enablement that moved all IT staff to remote within one week and emptied the bank’s downtown Los Angeles and New York facilities to align with the governor’s emergency closure mandate; achieved 100% workforce remote transition within 30 days, with only minor adjustments required for branch-based colleagues.
Designed and scaled corporate VPN, Microsoft Teams / Microsoft 365 collaboration, and VDI infrastructure to support the full national workforce, while implementing updated multi-factor authentication (Ping Federate + Azure AD + Microsoft Authenticator with continuous RADIUS) and Azure availability monitoring—foundational capabilities preserved for subsequent enterprise adoption.
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## Senior Solutions Architect | Ask Jake

URL: https://askjake.pro/resume/workhistory/Coretek/
Summary: Senior Solutions Architect at Coretek Services.

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Senior Solutions Architect
Coretek Services
| August 2018 – January 2019
Role Summary
Senior consulting role in enterprise infrastructure and cloud architecture, positioned between long-form healthcare cloud delivery and earlier systems-engineering leadership. Public detail is intentionally compact, but the role helps show continuity across Microsoft infrastructure, managed services, and solution architecture before the Molina / Infosys engagement.
Delivered senior solution architecture support across Microsoft-centered infrastructure, cloud, and managed-service environments, bridging hands-on systems engineering with later regulated cloud migration and security architecture work.
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## Systems Analyst | Ask Jake

URL: https://askjake.pro/resume/workhistory/DCDS-04/
Summary: Systems Analyst at Detroit Country Day School.

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Client-specific and sensitive architecture details are withheld or generalized. Public summaries use only the organization names already shown in the role titles and omit additional identifying or protected information.
Systems Analyst
Detroit Country Day School
| June 2005 – August 2006
Role Summary
Early systems-analysis role in an education environment, included to preserve the full career timeline without over-weighting pre-architecture work. It provides background for long-running service orientation, practical troubleshooting, and campus technology support.
Supported education-sector systems and user needs in an early technical role, establishing practical foundations in support, operations, and reliable service delivery.
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## Senior Systems Analyst, Helpdesk Lead | Ask Jake

URL: https://askjake.pro/resume/workhistory/DCDS-14/
Summary: Senior Systems Analyst, Helpdesk Lead at Detroit Country Day School.

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Senior Systems Analyst, Helpdesk Lead
Detroit Country Day School
| June 2013 – June 2014
Role Summary
Education-sector technology leadership role combining systems analysis, helpdesk leadership, endpoint support, and operational continuity. The role is useful context for early leadership, service ownership, and user-centered technology support.
Led helpdesk and systems-analysis work for an education environment, balancing responsive support, endpoint operations, and practical infrastructure upkeep for faculty, staff, and students.
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## Senior Systems Administrator | Ask Jake

URL: https://askjake.pro/resume/workhistory/DetroitIT/
Summary: Senior Systems Administrator at Detroit IT / Core 3 Solutions.

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Senior Systems Administrator
Detroit IT / Core 3 Solutions
| June 2014 – February 2015
Role Summary
Senior systems administration role focused on infrastructure operations, customer support, and practical troubleshooting in a managed-services context. This entry keeps older operational detail compact while showing the foundation for later engineering leadership.
Supported and administered customer infrastructure environments in a managed-services setting, combining hands-on systems operations, escalation response, and durable client-facing technical support.
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## Senior Cybersecurity Architect | Ask Jake

URL: https://askjake.pro/resume/workhistory/LACERA-21/
Summary: Senior Cybersecurity Architect at Los Angeles County Employees Retirement Association (LACERA).

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Senior Cybersecurity Architect
Los Angeles County Employees Retirement Association (LACERA)
| December 2020 – March 2021
Role Summary
Initial cybersecurity architecture engagement that established the organization’s first dedicated security engineering foundation. This record is useful for evaluating roadmap formation, privileged-account discovery and remediation, remote-work stabilization, endpoint visibility, identity hardening, and board-supported multi-year security modernization.
Served as the organization’s first dedicated cybersecurity engineer and primary architect of a comprehensive three-year technology and security maturity roadmap spanning eight domains that was formally adopted by the CISO, IT leadership, and the Board; established a NIST CSF baseline at Level 1 with a formal target of Level 3 and secured a funded multi-year program that immediately opened three new security engineering roles.
Discovered and fully remediated hidden super-privileged Active Directory backdoor accounts that held the highest possible rights—built-in administrator, domain, enterprise, and schema administrator in Active Directory, plus synchronized Global Administrator access in Microsoft 365. These accounts were invisible in standard tools, completely excluded from audit trails and authentication records, and carried suspected logic-bomb associations; they were eliminated within two weeks of discovery.
Designed and deployed Entra and Netskope across the entire organizational footprint of approximately 550–600 users and endpoints, converting the environment from zero visibility on remote endpoints (beyond legacy VPN tunnel traffic) to full visibility, full-tunnel VPN, firewall, web filtering, and endpoint security controls.
Stabilized and hardened remote access for the entire workforce during the COVID crisis, eliminating frequent unexpected downtime (previously one to two hours of partial or full impact several times per week) so that only scheduled maintenance remained; zero unexpected incidents occurred in the first quarter after implementation, restoring pre-crisis customer service metrics for the populations the organization served.
Established the initial identity, access, and visibility foundations that produced the organization’s first clear view of previously unknown shadow IT and high-risk access patterns, and initiated five formal RFP processes for core platforms (including ServiceNow, PMO tooling, and Microsoft security solutions) that locked in the next phase of the maturity program.
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## Principal Cybersecurity Architect | Ask Jake

URL: https://askjake.pro/resume/workhistory/LACERA-23/
Summary: Principal Cybersecurity Architect at Los Angeles County Employees Retirement Association (LACERA).

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Principal Cybersecurity Architect
Los Angeles County Employees Retirement Association (LACERA)
| August 2023 – June 2024
Role Summary
Senior-most technical authority for a dedicated cybersecurity engineering team reporting under the CISO. The public evidence centers on privileged-access elimination, continuous red-team / blue-team operations, phishing containment, compliance automation, change-management integration, and visible risk reduction in a regulated public retirement environment.
Led a five-person dedicated cybersecurity engineering team as the senior-most technical authority under the CISO, shifting the team from reactive whack-a-mole on user reports and Netskope alerts to consistent daily workflows focused on fundamentals and holistic remediation; user-submitted incidents and business disruptions fell from dozens per day to a handful per week, while GRC moved from constant chasing of IT staff to dashboard-driven work, reducing audit compliance effort from a dedicated full-time auditor to a monthly inter-team checkpoint with largely automated report generation.
Implemented Entra Privileged Identity Management with Just-in-Time access, eliminating 45 standing privileged accounts and all persistent admin access except a monitored break-glass account, while unifying a single audit trail and introducing M-of-N controls integrated with change management.
Stopped a successful phishing compromise of a high-value, high-privilege executive account with zero data extraction, zero lateral movement, and no impact to business systems, validating the effectiveness of the new privileged access and monitoring controls.
Deployed Pentera as a continuous red-team capability that initially surfaced hundreds of findings (thousands when correlated with Defender), consolidated after MITRE-aligned triage to approximately 360 actionable items; Critical and High severity issues (roughly 10–15 percent of the total) were closed within the first month’s change cycles, and the residual backlog was driven down to an average of 10–12 active findings, with zero-day exposures typically detected within 1–24 hours of CVE assignment and more than 80 percent remediated inside a single change cycle.
Paired Pentera (red team) with the Microsoft Defender / Purview suite (blue team) to institutionalize regular red-team / blue-team war-game exercises, producing a two-order-of-magnitude drop in Defender events (from hundreds of thousands to thousands per week across the enterprise) and closing nearly all historical vulnerabilities within one quarter of joint operation.
Integrated security tooling and processes into existing fire-drill and disaster-recovery exercises, creating a unified operational cadence that enabled full business continuity during a real high-privilege account lockdown with zero impact to internal users, external consumers, or public-facing services.
Led RFP, demonstration, and proof-of-concept processes for SIEM, SOAR, and SASE platforms while simultaneously advancing the organization’s compliance maturity more than 30 percent across key frameworks through prioritized controls and programmatic governance.
Drove ServiceNow-based GRC and change-management integration that increased legitimate change tickets from a handful per month to dozens per week, established a weekly Change Review Board with security as an equal participant, and reduced change delivery cycles from weeks to days or hours with almost no post-change security regressions.
Delivered real-time security dashboards and live monitoring that compressed project charter and board-approval cycles from multi-quarter processes to a standard monthly cadence, unlocking faster budget and resource decisions and organization-wide visibility into posture and progress.
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## Senior Customer Engineer, Global Tech Team | Ask Jake

URL: https://askjake.pro/resume/workhistory/Microsoft/
Summary: Senior Customer Engineer, Global Tech Team at Microsoft Corporation.

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Senior Customer Engineer, Global Tech Team
Microsoft Corporation
| March 2021 – November 2021
Role Summary
Elite escalation and architecture role serving Fortune 500, public-sector, Microsoft internal, and high-technology customers. The strongest signals are global incident remediation, identity overhaul after ransomware containment, root-cause work on critical infrastructure defects, Well-Architected commitments, public reusable engineering assets, and product-group influence.
Operated as a Senior Customer Engineer on the elite Global Tech Team supporting Fortune 500, U.S. government, Microsoft internal, and high-technology customers; managed 37 dedicated accounts (12 persistent for the full tenure) while serving as a broader escalation resource and the final technical authority for Microsoft IT and product-group escalations—resolving issues that had no remaining internal escalation path.
Mentored approximately a dozen engineers and contributed to more than six internal training programs and over twenty standardized customer delivery programs; the volume and variety of customer demand directly led to requesting and shaping production features that later shipped in Exchange Online Bookings.
Served as a primary post-incident remediation resource for Microsoft’s Detection and Response Team (DART); after DART contained a global ransomware attack against a Fortune 500 transportation company, led the subsequent worldwide identity-management overhaul spanning Active Directory forests, Microsoft 365 tenants, Azure and Azure Stack deployments, and private-cloud regions across tens of thousands of endpoints and users, permanently closing the privilege-escalation and leaked-privilege lateral-movement vectors that enabled the original attack and rapidly deploying FIDO-token plus Microsoft Authenticator multi-factor authentication to the entire global user base.
Averaged one to two critical-situation escalations per week (frequently joining proactively); most notably diagnosed a Windows Server 2016 Storage Spaces Direct (S2D) bug that was causing cascading SQL Always-On, Exchange Online, Remote Desktop Services, DFS, and failover-cluster outages; the resulting global patch resolved long-standing, multi-year issues for six of twelve dedicated customers and every organization running high-availability Windows Server workloads on S2D worldwide.
Participated in the critical remediation team for a major global service outage at a hyperscale technology company, helping identify an infrastructure-as-code workflow that triggered the event, providing guidance for the rollback and permanent fix, and contributing to both customer-facing and Microsoft-internal postmortems; the internal postmortem drove backend process changes that improved geo-resiliency protections against rapid global rollouts and influenced standardized geo-resiliency and disaster-recovery planning for Premier and Unified Support customers.
Delivered customized Well-Architected Framework engagements for the complex minority of customers whose scale or operating model exceeded the standard program (ten of twelve dedicated accounts), driving nearly nine figures in multi-year Azure commitments (including one customer above eight figures), Azure Reserve Instance purchases, and multiple Unified Support renewals and expansions.
Authored and published reusable PowerShell and ARM-template assets to Microsoft’s public GitHub repositories and learn.microsoft.com (cybersecurity, identity, Azure infrastructure, Modern Workplace, and Microsoft 365); these assets were systematically linked from the AskJake.ms technical blog, which reduced repeat customer request volume and freed capacity for higher-value escalation and architecture work.
Acted as a rare broker between customer escalations and product groups; contributed multiple production features to the Outlook / Exchange Online personal Bookings experience (categories, private booking-link behavior, security and permissions for anonymous links, and Power Platform / inbox-rule integrations), all of which shipped, resulting in standing weekly check-ins requested by the product group.
Provided continuity for LACERA after leaving the earlier engagement: as their Microsoft engineer, launched Year 1 of the previously authored three-year roadmap, completed all identity and endpoint cloud-management objectives, stood up greenfield Active Directory and Microsoft 365 environments that closed the prior backdoor-account incident, designed Azure landing zones and SD-WAN foundations, and established the operational momentum that enabled the full multi-year program to finish on schedule years later.
Co-founded an elite cross-organizational “Super Pod” that grew from two engineers to nearly one hundred subscribers and more than fifty active participants within three months, overhauling Unified Support intake, triage, and communication processes at a time when backlogs had become unmanageable.
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## Senior Solutions Architect (Consultant, Infosys) | Ask Jake

URL: https://askjake.pro/resume/workhistory/Molina/
Summary: Senior Solutions Architect (Consultant, Infosys) at Molina Healthcare.

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Senior Solutions Architect (Consultant, Infosys)
Molina Healthcare
| February 2019 – February 2020
Role Summary
Healthcare cloud architecture engagement focused on Azure Landing Zones, hybrid migration, infrastructure automation, and mission-critical SQL modernization. This role is strongest for evaluating petabyte-scale regulated migration work, repeatable cloud patterns, Terraform integration, HIPAA-aligned controls, and coordinated delivery across large blended teams.
Architected and led the Azure Landing Zone and hybrid-cloud migration program for a healthcare environment of approximately 16,000 production servers (≈40,000 total environments including non-production), more than 630 business applications, and a data footprint exceeding 2 petabytes; completed migration of roughly one-quarter of the footprint within the year.
Selected the organization’s single most business-critical application—an SQL Always On cluster protecting 450 TB of data with 2.7 TB of daily transactions and one of the most complex SDLC cycles (up to 12–15 environments)—as the first major workload to move; designed and executed the full migration in four to five months, establishing a fully repeatable pattern that reduced subsequent application migrations from months to days or weeks.
Authored the majority of the Infrastructure-as-Code and orchestration frameworks that provisioned and governed all Landing Zone resources (networking, Virtual WAN, storage, gateways, firewalls, and Zero Trust network security) as well as the ongoing deployment and maintenance of the critical SQL Always On workload; integrated the frameworks into the organization’s existing Terraform processes so that operational teams experienced zero change to day-to-day maintenance and management, while end-to-end automated cutovers (including a perfectly clean production SQL Always On migration) required only human monitoring.
Treated security and compliance as first-class requirements from the outset, embedding HIPAA controls, comprehensive audit trails, and ready integration points for existing SIEM/SOAR tooling; the design received full CISO and security-team approval and satisfied 100 percent of the security organization’s stated requirements.
Led a combined delivery team of approximately twelve onshore and two dozen offshore Infosys consultants plus a core group of fifteen permanent Molina stakeholders, coordinating Infrastructure-as-Code work with application refactoring (including a significant SQL version upgrade) performed by team developers to make the critical workload cloud-native; the coordinated effort delivered a successful, clean migration of the organization’s most complex and business-critical application while maintaining influence across the full server, data-center, and application footprint.
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## Principal Consultant | Ask Jake

URL: https://askjake.pro/resume/workhistory/Obsidian/
Summary: Principal Consultant at Obsidian Availability Solutions.

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Principal Consultant
Obsidian Availability Solutions
| September 2016 – December 2018
Role Summary
Principal consulting work focused on resilient infrastructure, availability, and customer-facing technical delivery. The compact public summary keeps older client details generalized while preserving the progression into regulated cloud, identity, and security architecture.
Provided principal-level consulting across infrastructure availability, modernization, and customer technical leadership, strengthening the continuity between engineering lead roles and later enterprise architecture engagements.
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## Senior Solutions Engineer, Engineering Team Lead | Ask Jake

URL: https://askjake.pro/resume/workhistory/Orion/
Summary: Senior Solutions Engineer, Engineering Team Lead at Orion Technology Services.

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Senior Solutions Engineer, Engineering Team Lead
Orion Technology Services
| June 2015 – August 2016
Role Summary
Engineering leadership role spanning solution design, technical escalation, and team coordination in a service-delivery environment. The public record is concise, but it establishes the move from systems administration into formal solution engineering and team leadership.
Led senior solution-engineering work and team-level technical execution across customer infrastructure environments, building the delivery and escalation habits that later carried into principal architecture roles.
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## Founder & Principal Software Architect | Ask Jake

URL: https://askjake.pro/resume/workhistory/Scoria/
Summary: Founder & Principal Software Architect at Scoria Software Solutions.

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Founder & Principal Software Architect
Scoria Software Solutions
| March 2025 – Present
Role Summary
Founder-level architecture work focused on deterministic AI systems, model-agnostic orchestration, and production-grade tooling for software, document, data, infrastructure, and DevOps workflows. The record is strongest where a reviewer needs evidence of AI safety guardrails, measurable workflow compression, token and cloud-cost reduction, and multi-platform delivery discipline.
Designed every tool to operate inside explicit, deterministic guardrails with codified approval and immutable attribution for any divergence, producing clearer audit trails, faster incident response (seconds or milliseconds instead of minutes), and a 1–2 order-of-magnitude reduction in attempts to bypass safety controls.
Reduced false positives by more than 50% (reaching over 95% in mature deployments) and cut human-intervention escalations from 20–30 per month to roughly one per quarter at one client, freeing security specialists to resume long-shelved SASE work.
Built the XLM engine and MCP toolkit family that turns a single prompt into a complete, deterministic, multi-platform application stack while remaining fully model- and platform-agnostic, enabling early adopters to collapse POC cycles from months to weeks, double win rates, and increase inbound leads tenfold.
Made the suite model- and platform-agnostic so the same tools run interchangeably across consumer apps, enterprise platforms, Azure AI Foundry, Ollama, and local models; one customer cut Azure spend 65% while dropping application latency from 3–5 seconds to 10–150 ms.
Created the DevOps orchestration engine with built-in AI-development guardrails that reduced technical debt 65–95% of the codebase and compressed feature and patch delivery from weeks or months to days or hours, supporting daily stable releases at one client.
Developed a single canonical JSON schema front-end engine that deploys cohesive applications across web, native mobile, desktop, APIs, CLIs, and MCP toolkits, reducing each interface’s codebase 25–30% through shared components and enabling one team to manage all interfaces instead of dedicated teams per platform.
Built the vendor- and OS-agnostic infrastructure engine spanning Azure, AWS, private cloud, bare metal, and OpenStack, enabling consistent portable deployments and stronger vendor negotiation leverage that contributed to the observed 65% cloud-cost reduction.
Engineered the back-end data engine for live, byte-perfect interconversion and normalization across major relational, document, and file formats, allowing agents to work exclusively in JSON and eliminating the token overhead normally spent on formatting and translation.
Designed and implemented a proprietary Rust conversion engine delivering byte-perfect bidirectional Markdown/MDX ↔ DOCX/PDF translation, eliminating branding and styling errors and collapsing white-paper and sales-collateral production from 1–2 weeks to 1–2 days (more than half same-day including human review).
Reduced token consumption in LLM-driven document generation by 60–90% across four workflow steps, enabling models to produce publication-ready output with zero post-processing.
Marketed and deployed the suite to technology companies, MSPs, and consulting firms, enabling functional hands-on POCs before competitors could pitch, single-source vendor status on multiple public-sector bids, 20–40% lower delivery cost to end customers without eroding margins, and significantly accelerated revenue recognition.
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## Systems Analyst | Ask Jake

URL: https://askjake.pro/resume/workhistory/UMich/
Summary: Systems Analyst at University of Michigan, Information & Technology Services.

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Client-specific and sensitive architecture details are withheld or generalized. Public summaries use only the organization names already shown in the role titles and omit additional identifying or protected information.
Systems Analyst
University of Michigan, Information & Technology Services
| June 2011 – September 2012
Role Summary
University technology role supporting enterprise IT operations in a large academic environment. This entry provides early institutional context for systems analysis, user support, and disciplined service delivery before later consulting and architecture work.
Supported systems-analysis and information-technology service work in a large university environment, developing early habits around documentation, service reliability, and cross-functional technical support.
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## Senior Cybersecurity Architect | Ask Jake

URL: https://askjake.pro/resume/workhistory/Wells-Fargo/
Summary: Senior Cybersecurity Architect at Wells Fargo Bank.

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Client-specific and sensitive architecture details are withheld or generalized. Public summaries use only the organization names already shown in the role titles and omit additional identifying or protected information.
Senior Cybersecurity Architect
Wells Fargo Bank
| July 2022 – July 2023
Role Summary
Enterprise cybersecurity architecture work focused on unblocking standardized public-cloud adoption in a highly regulated financial environment. This role is most useful for evaluating cloud security governance, HYOK cryptography, reusable architecture patterns, executive technical influence, and high-volume security review acceleration.
Led the Service Enablement Task Force that validated and approved secure architecture and infrastructure blueprints across 128 cloud resource provider types, creating a library of pre-approved patterns that allowed thousands of downstream business applications to adopt standardized designs and largely eliminated the need for custom infrastructure architecture.
Accelerated security and infrastructure review cycles from an average of 3–12 application approvals per month to 40–50 completed reviews per week, unblocking the bank’s first successful large-scale public-cloud migration program after multiple prior failed attempts and enabling application teams to move into Azure architectures in volume for the first time in years.
Designed and implemented multi-layered Hold-Your-Own-Key (HYOK) cryptography with external key providers that eliminated all third-party cryptographic dependencies and delivered 100% bank-controlled operations with zero exceptions; this removed an entire class of key-management risk, strengthened audit posture under high securities-regulation and FISA scrutiny, and served as a decisive requirement that finally unblocked enterprise cloud adoption.
Developed SDLC policy-enforcement roadmaps that shifted the organization from an exception-driven culture to standardized architecture selection; application teams’ effort dropped from dozens of hours spread over weeks or months to roughly one to two hours of asynchronous work, while security and infrastructure teams achieved substantially higher output volume with near-universal consistency of results.
Operated as a cross-functional cybersecurity resource influencing groups of 12 to 100+ engineers, GRC specialists, product teams, and cryptography experts; drove the senior-most executive decision to select the cloud provider and compel organization-wide adoption, eliminating longstanding resistance and entire categories of security and compliance risk across tens of thousands of endpoints and approximately 12,000 ATMs globally.
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