Vice President, Azure Infrastructure

City National Bank | March 2020 – July 2020

Role Summary

Infrastructure leadership role during the first COVID remote-work surge at a national bank. The clearest signal is rapid workforce enablement under emergency constraints: VPN, Microsoft 365 collaboration, VDI, Azure availability monitoring, MFA modernization, and team leadership during a compressed operational transition.

• Led a core infrastructure team of approximately six engineers (expanded to roughly eighteen during the crisis response), serving as the bank’s only pre-existing remote-access capability and the first group transitioned to full remote work in March 2020.
• Executed rapid remote-work enablement that moved all IT staff to remote within one week and emptied the bank’s downtown Los Angeles and New York facilities to align with the governor’s emergency closure mandate; achieved 100% workforce remote transition within 30 days, with only minor adjustments required for branch-based colleagues.
• Designed and scaled corporate VPN, Microsoft Teams / Microsoft 365 collaboration, and VDI infrastructure to support the full national workforce, while implementing updated multi-factor authentication (Ping Federate + Azure AD + Microsoft Authenticator with continuous RADIUS) and Azure availability monitoring—foundational capabilities preserved for subsequent enterprise adoption.