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Systems Analyst

University of Michigan, Information & Technology Services | June 2011 – September 2012

Role Summary

University technology role supporting enterprise IT operations in a large academic environment. This entry provides early institutional context for systems analysis, user support, and disciplined service delivery before later consulting and architecture work.

  • Supported systems-analysis and information-technology service work in a large university environment, developing early habits around documentation, service reliability, and cross-functional technical support.